The successful candidate will be responsible for implementing, configuring, and supporting the SAP Customer Service (CS) module to help clients optimize their after-sales service processes. This role requires strong functional and technical expertise, excellent communication skills, and the ability to collaborate effectively with both business stakeholders and technical teams across different regions.
You will work closely with internal stakeholders, SAP environments, and the Osapiens cloud platform, acting as a central point for translating technical and functional requirements into implementable solutions. YOUR TASKS • Assisting in IT projects, ensuring deliverables align with business goals and timelines • Analyzing functional and technical requirements and translating them into clear, structured specifications • Evaluating implementation effort, timelines, dependencies, and cost-related aspects of system enhancements and integrations • Preparing decision-relevant documentation to support prioritization and implementation planning • Coordinating with internal IT teams, external partners, and developers to ensure aligned and efficient implementation • Configuring systems based on customer needs and supporting custom developments • Participating in testing phases (integration testing and UAT) to ensure system readiness before go-live • Providing guidance during go-live and supporting post-implementation stabilization • Working across SAP and non-SAP environments with diverse industries and markets YOUR PROFILE • Bachelor’s degree in Business Informatics, IT, or a related field, or equivalent practical experience • Experience in IT consulting, application consulting, or IT project environments • Basic understanding of maintenance and field service processes • Knowledge of SAP PM, CS, and MM, with a solid understanding of SAP system landscapes • Ability to understand technical complexity and assess implementation implications • Experience in translating requirements into actionable and decision-ready documentation • Strong communication skills and the ability to coordinate and align multiple stakeholders • Structured, analytical working style with a high sense of responsibility • Familiarity with agile methodologies is an advantage • Very good communication skills in English (written and spoken) DEINE BENEFITS Nordex bietet eine Vielzahl an attraktiven Benefits – hier findest du einen Auszug dessen, was Dich bei uns erwartet.
As Team Lead for SCADA Software Deployment (m/f/d) , you ensure the successful commissioning and handover of SCADA systems in wind farms worldwide. You lead an international technical team and coordinate deployment, support and continuous improvement activities. Your role is essential for enabling reliable data flow, operational readiness and a smooth transition into service operations.
WHAT YOU WILL DO Work with people responsible for architectural communication in all regions of IT Services and in DP DHL Business divisions Communicate all important news to the architectural community effectively Analyze public events regarding IT architecture and bring them to the attention of the members of the team Lead definition, initiation and design of architecture in projects/ programs and coordinate collaboration with external service providers Apply standard methodologies when creating new architecture, programs and applications or when maintaining existing ones Document work using the required standards, methods and tools May oversee the completion of projects and may contribute to employees’ professional development Act as Technical lead of development teams on issues of performance, tools, and standards WHAT YOU SHOULD HAVE Excellent written and verbal communication skills with the desire to share technical knowledge and information with others.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
SUMMARY We are seeking for an Application Support Specialist to join our team. You will provide consultation, guidance and technical expertise with respect to leading-edge technologies. You will drive solutions of complex migrations & integration opportunities and transition programs.
WHAT YOU WILL DO Provide consultation to ITS, business and third parties on major and highly complex opportunities Identify opportunities to apply technical specialism more effectively within employing and closely associated organisations Be up-to-date of current developments and carry out specific assignments related to business specialisms Monitor and oversee the overall performance of services which fall within your responsibility Drive major change initiatives or business opportunities related to your technical specialism Assist with quality assurance of activities and educate less experienced colleagues in related areas.
What you will do Technical Authority: Define backend architecture standards, hosting strategies, and binding technical directions across all agency projects.
Mentor and coach Frontend Developers, QA Engineers, helping them grow their technical skills, understand system architecture, and advance their careers. Act as the key technical partner to the Teamlead Product to align engineering effort with business goals, product vision, and user experience requirements to share a joint vision between product and tech.
As part of our team, you will take on the following responsibilities: You analyze, design, and develop integrations in accordance with established standards and patterns, working closely with cross‑functional teams.You create technical specifications, data models, as well as operational and integration concepts.You advise various teams on efficient integration solutions and assess the associated effort and benefits.You take responsibility for the entire lifecycle of an integration, including design, mock, development and testing, UAT, go‑live, hypercare, and troubleshooting.You actively contribute to the further development of integration standards and patterns in order to increase the reusability of components.You ensure the quality of integration components, for example through code reviews, technical exchange with other developers, and the continuous improvement of internal development standards.You optimize the performance of existing integration solutions while keeping stability and scalability in focus.
You bring professional experience in application development for SAP systems.Experience in SAP applications or module‑specific areas with a focus on SD and/or MM is considered an advantage. From a technical perspective, you have an excellent command of ABAP Objects and are either willing and able to familiarize yourself with new environments such as the SAP BTP Integration Suite, CAP development with Node.js, Git, and related technologies, or you already feel at home in these areas.A passion for new technologies, IT trends, and agile development distinguishes you.