Collaborate to enhance and optimize system functionality. Be the Expert: Serve as the go-to functional/technical advisor for our clients. Rethink Retail: Stay in front of emerging trends, analyze, and design next-gen business processes across omnichannel environments.
Gathering, analyzing, structuring, and prioritizing business requirements for a new ERP and Master Data platformTranslating business needs into technical use cases, epics, features, and user storiesCollaborating with business stakeholders, IT architects, and development teamsEnsuring alignment between business processes, functional design, and technical implementationConducting workshops, requirement sessions, and cross-functional discussionsContributing to the stability, quality, and long-term scalabilitySupporting collaboration with external partners as well as nearshore/onshore delivery teamsBringing structure and clarity to complex business and technical topics Experience as a Business Analyst in complex IT programsCommunicating fluently in German and English (C1, business fluent)Understanding and experience with ERP processes in a retail context is a must haveApplying professional business analysis methodologies (requirements engineering, process modelling, use cases)Translating business requirements into technical conceptsCollaborating effectively with developers, architects, and product ownersWorking confidently in agile setups (SAFe, Scrum, hybrid models)Experience in international corporate environments and with enterprise level projectsExperience in large transformation programs or ERP greenfield implementations is an advantageKnowledge around Master Data Management, platform architectures, or integration architectures is an advantage International clientPartly remote Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 862239/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
Gathering, analyzing, structuring, and prioritizing business requirements for a new ERP and Master Data platform Translating business needs into technical use cases, epics, features, and user stories Collaborating with business stakeholders, IT architects, and development teams Ensuring alignment between business processes, functional design, and technical implementation Conducting workshops, requirement sessions, and cross-functional discussions Contributing to the stability, quality, and long-term scalability Supporting collaboration with external partners as well as nearshore/onshore delivery teams Bringing structure and clarity to complex business and technical topics Experience as a Business Analyst in complex IT programs Communicating fluently in German and English (C1, business fluent) Understanding and experience with ERP processes in a retail context is a must have Applying professional business analysis methodologies (requirements engineering, process modelling, use cases) Translating business requirements into technical concepts Collaborating effectively with developers, architects, and product owners Working confidently in agile setups (SAFe, Scrum, hybrid models) Experience in international corporate environments and with enterprise level projects Experience in large transformation programs or ERP greenfield implementations is an advantage Knowledge around Master Data Management, platform architectures, or integration architectures is an advantage International client Partly remote Ihr Kontakt Ansprechpartner Florian Pracher Referenznummer 862239/1 Kontakt aufnehmen E-Mail: florian.pracher@hays.at Anstellungsart Freiberuflich für ein Projekt
Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g. Product, Design). Team player: You actively share knowledge, inspire other team members, and aim to fulfill team goals.
As a Network Design Specialist (m/f/d), you will be part of a global team responsible for creating technical network design documentation for onshore wind farms worldwide. The Network Design Specialist reports directly to the Group Lead IT Network Design & Configuration within the Global Project Management Department "IT Network, Security & Access".
As a Network Design Specialist (m/f/d), you will be part of a global team responsible for creating technical network design documentation for onshore wind farms worldwide. The Network Design Specialist reports directly to the Group Lead IT Network Design & Configuration within the Global Project Management Department "IT Network, Security & Access".
Your profile Education: Bachelor/Master Degree in Computer Science, Statistics, or Business Informatics / Administration / Economics with a quantitative background or comparable.Experience: At least 3 years of BI experience and process managementLanguage skills: Excellent written and spoken English skills;Technical Skills:At least 1 year of experience with S/4, BW/4, and DatasphereAt least basic knowledge of SQLExperience in using statistical methods and its application to business process Experience in the Google Cloud, especially BigQuery and Data Studio, is appreciated Project management experience and working with scrum is a plus.Soft Skills:Business acumen: Quick understanding of business processes is a must.Problem-solving: Strong abilities to figure out solutions and a keen eye for details.Communication: Excellent skills in both writing and speaking to explain technical things clearly.Attitude: A proactive attitude, meaning you like to take initiative, and a strong desire to learn and grow your career in database administration.Teamwork: Ability to work effectively both on your own and as part of a larger team.
OpenAPI) • 5+ years of experience in overall software development lifecycle • Familiarity with using CD/CI tooling such as Git, Jenkins and Maven • Passion about great customer experience • Good communication skills to sometimes explain your work to a non-technical audience • Excellent written and spoken English; we’re an international team An ideal candidate would also have: • Basic knowledge of Virtual Assistant technologies (e.g.
Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g. Product, Design). Team player: You actively share knowledge, inspire other team members, and aim to fulfill team goals.
We’re designing, prototyping and running cutting-edge solutions in the areas of Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, IoT and more. Currently, we’re looking for Machine Learning Technical Expert. In this role, you’ll have an opportunity to directly impact digitalization in DPDHL and really, really scale up (we’re in all the countries in the world!).
We are currently looking for a skilled & passionate (Senior) Technical Integrations Manager (m/f/d). You are the bridge between commercial ambition and technical reality. Your mission is to lead the execution of complex, multi-system integration projects that enable ABOUT YOU to scale and enhance its partner business.
Design, develop and deploy digital solutions ensuring the software development life cycle in an agile setup. Create technical documentation. Analyze and decompose business requirements into technical functionalities. Produce clean and efficient code based on business requirements and specifications.
Design, develop and deploy digital solutions ensuring the software development life cycle in an agile setup. Create technical documentation. Analyze and decompose business requirements into technical functionalities. Produce clean and efficient code based on business requirements and specifications.
You’ll play a key role in designing, implementing, and supporting SAP Extended Warehouse Management (EWM) solutions in a highly technical and collaborative environment. We are open to fully experienced SAP EWM experts who are either fluent in English and/or German.
Main Accountabilities: Implement the tasks required to meet the requirements of operations / customers on the IT solution under their area of responsibility.Document, record and maintain all the technical knowledge necessary to respond to IT needs on the IT Solution under its area of responsibilityApply the operational execution of IT services, ensuring the application of good practices (eg ITIL) and aligned with the DP DHL guidelines (registration and management documentation).Detection, control and verification of IT security systems, applying the DP-DHL guidelines as well as state legal frameworks (license management, access security, LOPD, etc ...).
Additionally, you’ll focus on hardening and optimizing the API for production, tackling technical challenges as the platform scales. What you will do Develop a gRPC API in Go that encapsulates core business logic in a simple-to-use API for our frontend developers Improve scalability and technical performance of our API and its response times Work on a high-scalable product in the AWS ecosystem Have a direct impact on team processes by regular agile retrospectives Exchange your knowledge with other developers and be part of our ABOUT YOU TECH community Who you are You are very proficient in Go development You have 5+ years of experience in building complex backend API’s You have experience in working with relational databases (e.g.
Ihre neue Herausforderung Lead internal and external development team and provide overall technical leadershipDefine, review, and continuously improve system and solution architectureTranslate business requirements into secure, scalable technical solutionsOwn Azure cloud architecture for the product, including resource management, environments, deployments, and cost controlReview, maintain, and improve InfrastructureEnsure compliance with security, data protection, and operational standardsManage releases, technical milestones, access, licenses, and system documentationDefine product vision, roadmap, annual scope, milestones, and non-functional requirementsLead technical stakeholder communication and define integration requirementsManage product development budgeting, resource planning, and forecastingOwn and prioritize the product backlog; define epics, user stories, acceptance criteria, and scope decisionsSupport sprint execution, clarify requirements, remove blockers, and accept delivered workEstablish and improve agile ways of working; facilitate planning, refinement, and retrospectivesCoach teams on Scrum, ensure delivery transparency, and drive continuous improvementConduct Team meetings and 1-on-1, ensure team well-being, and drive continuous improvement Ihre Kompetenzen Technical Expertise Experience working in enterprise organizations.Experience leading hybrid (internal + external) software development teams and providing technical direction.Strong expertise in designing, reviewing, and improving system and solution architectures.Ability to translate business needs into secure, scalable technical solutions.Solid cloud computing expertise with a focus on Azure (resources, environments, deployments, cost control).Good understanding of infrastructure, security, and compliance standards.Experience managing releases, documentation, access, and licenses.Strong capability in defining integration requirements and communicating with both technical and non‑technical stakeholders.
You ensure performance, security, and maintainability while guiding the team through complex technical decisions. This is a senior, hands-on leadership role requiring 10+ years of experience in building and operating scalable web applications in production environments.
rola Security Solutions GmbH sucht in Oberhausen eine/n Senior Technical Consultant (m/w/d) (ID-Nummer: 13576019)
Your role Design, implement, and optimize SAP S/4HANA FI/CO solutions based on business requirements Configure and customize SAP FI/CO module, develop specifications, and support cutover, go-live, and hypercare Collaborate with stakeholders and technical teams to deliver solutions and act as a liaison Identify and implement process improvements, provide incident support, and resolve recurring issues Develop and execute test plans, manage defect tracking, and support user acceptance testing Create and maintain documentation Ensure compliance with company policies, industry standards, and data security Stay updated on SAP trends and propose innovative solutions Your profile Experience in SAP business process improvement, system integration, configuration management, testing, service and data management Ability to work collaboratively in cross-functional teams and delivering SAP solutions to your stakeholders Adherence to occupational safety, quality management, environmental protection, and IT security guidelines Strong analytical and problem-solving skills Excellent communication and presentation abilities Proficiency in project management methodologies (e.g., Agile) Attention to detail and commitment to delivering high-quality solutions Fluent language skills in German and English Look forward to Mobile and flexible working, 30 days of vacation, and the option of 20 days of workation (within the EU) Individual onboarding and personal and professional development opportunities supported by our People Development Team Company health management with fitness and sports offerings (EGYM Wellpass, sporting events, health weeks) Employer contribution to capital-forming benefits Latest-generation mobile devices, also for private use Additional benefits for you in the form of capital-forming benefits, bicycle leasing, discounted leasing of new IT equipment for private use, and corporate benefits We look forward to hearing from you!
Your Profile: Educational Background: Completed studies in (Business) Informatics, Engineering, Mathematics, Physics, or Business Administration with a quantitative and technical focus.Relevant Experience: Minimum three years in data-driven process analysis and optimization/redesign with digital tools, including at least one year identifying and implementing AI automation solutions.
elasticsearch AWS Python Google BigQuery Google Cloud Platform Numpy Pandas Gitlab What you will do Design and develop innovative algorithms to power a personalized shopping experience, leveraging cutting-edge machine learning techniques Deploy your solutions into production, taking full ownership and ensuring high performance and scalability Combine your data science expertise with a pragmatic, agile approach to find innovative solutions and drive measurable results within a fast-paced environment Challenge the status quo by identifying areas for improvement in existing retrieval and reranking systems, particularly those relying heavily on business logic, and propose data-driven solutions Thrive in a dynamic, fast-paced environment with a flat hierarchy, where your ideas and contributions can make a real difference Who you are Proficiency in Python or experience with at least one scientific computing language (e.g., MATLAB, R, Julia, C++) Strong SQL skills with experience in analytical or transactional database environments Theoretical understanding of machine learning principles, coupled with a hands-on approach to building and iterating on models Proven experience in building and deploying machine learning solutions that deliver tangible business value Strong understanding of data structures, algorithms, and tools for efficiently handling large datasets (e.g. pandas, numpy, dask, arrow, polars, …) Experience designing, building, and managing data pipelines Familiarity with cloud-based model training and serving platforms (e.g., GCP Vertex AI, Amazon SageMaker) Solid understanding of statistical methods for model evaluation Big Data: Experience analyzing large datasets using statistical and machine learning techniques DevOps: Familiarity with CI/CD tools (e.g., GitLab CI/CD, Hashicorp Terraform) is a plus Generative AI: Experience with generative AI and agentic frameworks (e.g., LangChain, ADK, CrewAI, Pydantic AI, …) is a plus Understanding of recommendation, retrieval and reranking systems in e-commerce and retail is a plus Excellent written and verbal communication skills in English Ability to effectively communicate complex machine learning concepts to both technical and non-technical stakeholders Proven ability to collaborate effectively within a team to establish standards and best practices for deploying machine learning models A proactive approach to knowledge sharing and fostering a quick development environment Nice to have Experience with BigQuery Knowledge of time series and (graph) neural network models Familiarity with statistical testing and Gaussian Processes Strong Knowledge of Computer Vision libraries, (e.g.
Confident English communication skills. Quick comprehension of new topics and technical contexts. Enthusiasm for developing innovative solutions within motivated, international development teams. Why Join GK? Mission-driven: We simplify interactions in retail – for businesses and customers alike.
What you can expect We are seeking a .Net developer with experience in Dynamics and Power Apps with a strong technical background to join our team. The successful candidate will have extensive knowledge and experience with Dynamics products such as CRM, Power Platform, and Azure.
rola Security Solutions GmbH sucht in Köln eine/n Technical Consultant System Integration & Support (m/w/d) (ID-Nummer: 13576022)
What you can expect You manage national & international digitisation initiatives in the HR area, identify digitisation needs in the HR area and help shape the digital strategy.You optimise the existing applications and digitalisation of HR processes in close cooperation with internal and external partners using the existing HR tech stack (Cornerstone on Demand, Haufe PeopleDoc, MS PowerAutomate, RPAs).Your tasks include the implementation of new cloud-based software solutions and other modules, automation of routine tasks and technical integration of M&A into our system landscape, taking into account local/national requirements.You will support and configure the cloud-based HR systems during operation (incl. authorisation concepts) as well as the interfaces between the systems and help design the master data architecture for digital data collection.You will also work closely with the IT security and data protection departments and be responsible for compliance with current standards.You are the contact person for HR colleagues in the event of problems and are responsible for communicating with stakeholders.
Shape the roadmap: Contribute to needs analysis, project planning, and controlling activities within our customer base. What you bring A degree in a technical field — or comparable professional experience; a background in mathematics is a strong plus. Hands-on experience with Python as your primary tech stack for AI and data-driven solutions.
YOUR TASKS Design, develop, and maintain full-stack applications (C#, Python, ASP.NET, SQL) to support and improve internal load calculation workflows. Translate technical requirements into efficient, reliable software solutions. Develop optimization tools and simulation software to enhance engineering processes.
YOUR TASKS Design, develop, and maintain full-stack applications (C#, Python, ASP.NET, SQL) to support and improve internal load calculation workflows. Translate technical requirements into efficient, reliable software solutions. Develop optimization tools and simulation software to enhance engineering processes.
Collaborate with architects and product owners to ensure secure, reliable, and high-performance releases. Mentor junior developers and contribute to technical leadership within the team. Your Profile: Degree in Software Engineering, Computer Science, Computer Engineering or related technical discipline 5+ years of experience in Java backend development, with strong expertise in Spring Boot and microservices architecture.
Collaborate with architects and product owners to ensure secure, reliable, and high-performance releases. Mentor junior developers and contribute to technical leadership within the team. Your Profile: Degree in Software Engineering, Computer Science, Computer Engineering or related technical discipline 5+ years of experience in Java backend development, with strong expertise in Spring Boot and microservices architecture.
HP-UX and AIX just as an advantage.Knowledge of VERITAS Infoscale (formerly Storage Foundation) and other Veritas productsKnowledge of cloud services Microsoft Azure and/or Amazon Web Services (AWS)Knowledge of shell scripting, Perl or Python programming languagesExperience in a large, multi-vendor, computing environment preferableResults oriented and driven by goal achievement with a strong focus on high qualityAbility to work independently and learn new things quickly WHAT YOU WILL GET FROM US ·Great team of IT professionals with global working exposure ·Meal Card and Flexible Benefits – customized according to individual needs ·On-going professional and technical training and certifications ·A multicultural environment in modern offices ·Choose any day for your vacation from earned public holiday (Saturday and ad hoc) ·Smart casual everyday ·Global internal job opportunities available within DPDHL ·Unlimited Outpatient Medical ·Home office possibilities Sounds good?
The professional possesses in depth knowledge of the critical stages of semiconductor manufacturing, with a strong focus on wafer test and chip assembly, and maintains a high level understanding of adjacent process stages, including front end wafer fabrication and final test.Degree in Computer Science, Software Engineering, Electrical Engineering or comparable technical fieldStrong IT / software background with understanding of software architecture, data models and interfaces, system integration, industrial software solutions ideally with a background in manufacturing IT or MES environmentsExperience in semiconductor manufacturing, preferably in Wafer Test / Wafer Sort, Assembly, Final TestSolid knowledge of semiconductor data formats and standards such as SEMI E142, SECS/GEM (E5), E183, G85, STDFAbility to analyze complex technical data flows and translate them into software requirementsExperience working at the interface between customers, engineers and software development teamsStrong analytical and structured communication skillsFluent English required, German skills are a plus Gesundheitsmaßnahmen Mitarbeiterrabatte Aus- und Weiterbildung Betriebliche Altersvorsorge Mitarbeiterevents Unbefristete Arbeitsverträge Workation Flache Hierarchien und kurze Kommunikationswege 30 Tage Urlaub sowie anlassbezogener Sonderurlaub Reduzierte Vollzeit In der znt Zentren für Neue Technologien GmbH in Deutschland sowie in Österreich liegen unsere Vollzeitverträge unter 40 Stunden pro Woche.
WHAT YOU WILL DO Present to or influence customer representatives or vendors and resolve issues Conduct interviews with customers to establish their requirements, presenting concepts and proposals, and providing updates on deliverables Act as a coordinator across projects to prevent delays or misunderstandings Coordinate collaboration with external service providers in terms of assembling own or third-party system components Customize COTS based on pre-determined parameters, and executes customizing tests Document work using the required standards, methods and tools Assist in definition, initiation and design of architecture in projects/ programs Provide expert advice, training and technical assistance to development team, lower level service and support staff May lead others in developing innovative solutions to highly complex problems and contribute to employees’ professional development Act as technical lead of development teams on issues of performance, tools, and standards WHAT YOU SHOULD HAVE 11 years of experience in software engineering with relevant qualifications in IT field and methods including formal methods (e.g.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
Ensure quality through unit testing, code reviews, and close collaboration with your team. What You Bring A degree in Computer Science or a comparable technical field. Solid experience in frontend development – especially with TypeScript and Vue.js. Ideally, familiarity with Docker, Kubernetes, Linux/Windows, and GitLab.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
Das komplette Technologie-, Produkt- und Leistungsportfolio des Unternehmens umfasst ganzheitliche Lösungen für Elektronik, Automatisierung und Umwelttechnik und deckt alle Schritte der Wertschöpfungskette in der Eisen- und Stahlproduktion vom Rohstoff bis zum fertigen Produkt ab sowie modernste Walzwerkslösungen für NE-Metalle. Ihre neue Herausforderung Serve as the primary technical and technical-sales contact for converterrelated services (inspection, modernization, process audits, lifecycle management)Conduct independent customer visits worldwide, presenting Primetals Technologies solutions and identifying new business opportunitiesPerform on-site services, including mechanical inspections, condition assessments, and converter fitness checksPrepare and coordinate technical offers for spare parts, inspections, and modernization projectsAnalyze inspection results and prepare professional technical reportsTranslate customer requirements into technical solutions and service conceptsSupport modernization and upgrade planning, including spare parts and maintenance strategiesCooperate closely with internal departments (engineering, sales, purchasing)Execute supplier inspections and provide technical supervision during installation and commissioningPrepare and deliver presentations and training sessions for internal teams and customersContribute to knowledge sharing and development within the converter services network Ihre Kompetenzen ompleted higher technical education (HTL/FH/University) in mechanical engineering, mechatronics, or related fieldSeveral years of practical experience in converter operation, maintenance, or mechanical design — ideally from a steel plant environmentProven hands-on experience and readiness to perform on-site work (inspection, measurement, supervision, commissioning)Strong interest or proven experience in technical sales and customer relationsGood understanding of mechanical, hydraulic, and pneumatic systemsBasic knowledge of converter process and metallurgical principles advantageousKnowledge of AutoCAD, NX (Unigraphics), technical drawingsConfident use of MS OfficeVery good English skills, written and spokenHigh willingness to travel internationally (approx. 20–30%)Proactive, communicative, and solution-oriented personality Unser Angebot / Ihre Benefits Zusätzliche Information (nicht verwendet) https://bewerbungen.vace.at/job/15381?
The successful candidate will be responsible for implementing, configuring, and supporting the SAP Customer Service (CS) module to help clients optimize their after-sales service processes. This role requires strong functional and technical expertise, excellent communication skills, and the ability to collaborate effectively with both business stakeholders and technical teams across different regions.
You communicate very well in German and English and are able to convey technical content clearly and confidently to cross‑functional teams and stakeholders. We are looking forward to your application and to applicants who enrich our diverse culture!
You listen and ascertain feedback to help product and core engineering iterate on the product. You thrive in meetings -- whether a technical sync or commercial pitch -- by understanding your audience and modulating your delivery appropriately. Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Incentive Compensation solution built on the Orchestrated Analytics ecosystem which spans MDM, data warehousing, AI/ML, and data visualisation technology solutions.
Do you have technical expertise, precision and a passion for innovation? Then join us in shaping the next technology hub in the Semiconductor Industry!
Do you have technical expertise, precision and a passion for innovation? Then join us in shaping the next technology hub in the Semiconductor Industry!
IHK - Industrie- und Handelskammer Reutlingen sucht in eine/n Project Manager – Technical Space Officer (m/f/x) (ID-Nummer: 13701315)
RRC Power Solutions Vietnam plays a key role in our global manufacturing and quality strategy and works in close alignment with our headquarters in Germany.The Production Process Engineer is responsible for ensuring successful execution of production activities. The focus is on technical and process issues: Plan, organize and execute efficient equipment and process Maintenance to ensure excellent manufacturing processes.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
What You’ll Do: Collaborate in an Agile, International TeamWork closely with colleagues from Romania, Germany, and UkraineDesign, estimate, develop, and implement software solutions aligned with business needsActively communicate progress, risks, and technical decisions to stakeholdersBuild Scalable Data SolutionsDevelop agnostic data products within a modern, cloud-native data ecosystemSupport use cases across BI, Advanced Analytics, AI, and MLTranslate business requirements into robust technical architecturesContinuously enhance performance, quality, and cost-efficiency of solutionsProactively suggest improvements and best practices What makes you stand out Degree in Computer Science, Economics, or a comparable qualificationMinimum 3 years of experience as a BI Engineer or Data Engineer, focused on cloud-based architecturesStrong expertise in: Snowflake and DBT (Data Build Tool)Solid knowledge of: SQL and Data lakehouse architectures, Python is nice to haveCommunication is Key Excellent communication skills in English (written and spoken) — mandatoryAbility to clearly explain technical concepts to both technical and non-technical stakeholdersStrong stakeholder management and collaboration skillsComfortable working in cross-border, multicultural teams We are looking forward to your application and to applicants who enrich our diverse culture!