HP Inc. sucht in eine/n Technical Customer Assurance Manager (M-F-D) (m/w/d) (ID-Nummer: 13751238)
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
Tätigkeiten Act as the central communication interface between efinio and British business partnersProvide linguistic and cultural mediation in meetings, conference calls, and written correspondenceSupport alignment of software-related topics between project stakeholdersAssist in clarifying requirements, processes, and interfacesEnsure precise, solution-oriented communication in both German and EnglishOptional: Support documentation and structured summaries of technical discussions Profil Excellent German and English skills (business fluent, written and spoken)Confident and professional communication styleStrong organizational skills and independent working approachInterest in technical and software-related topicsAdvantageous: Basic understanding of software applications or database structuresNo programming knowledge requiredAvailability on an hourly/project basis What we offer Flexible, project-based collaborationFreelance/hourly compensation modelScope of work to be agreed individuallyShort-term start possibleInternational working environment with direct involvement in ongoing projects Benefits Zusätzliche Information (intern) https://efinio.bewerberportal.at/job/263956?
Knowledge of XML‑based authoring environments, ideally Oxygen Author/Editor. Strong understanding of information architecture and technical writing best practices. Confident use of Git/GitLab (branching, merging, versioning, submodules). Ability to customize documentation frameworks and CSS.
Project Coordinator (m/f/d) Automotive Industry About redi-Group We are a global technical service provider specialized in quality activities across the whole supply chain and production facilities. As a successful, owner-managed family business, we have been committed to innovation and excellence for over 25 years.
. · Provide guidance and support to architects and developers on documentation standards. · Ensure consistency and clarity across technical documentation for integration and migration projects. Dein Profil als Documentation Specialist (m/w/d) am Standort Erlangen Strong experience in technical documentation within software development or system integration projects.
. · Provide guidance and support to architects and developers on documentation standards. · Ensure consistency and clarity across technical documentation for integration and migration projects. Dein Profil als Documentation Specialist (m/w/d) am Standort Erlangen Strong experience in technical documentation within software development or system integration projects.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
operational services GmbH & Co. KG sucht in eine/n Senior Technical Consultant ServiceNow (m/w/d) (ID-Nummer: 12947126)
Technical Documentation Specialist (m/w/d) Experten. Talente. Persönlichkeiten. Gemeinsam Kurs Richtung Zukunft! Für unseren geschätzten Partner aus der maritimen Industrie suchen wir einen Technical Documentation Specialist (m/w/d) für den Standort Wismar.
Lead and continuously improve the GMP self-inspection program, including annual planning and executionCoach SMEs and audit teams to ensure strong inspection and self-inspection readinessPerform gap assessments on global procedures and drive alignment across site functionsCoordinate cross-functional activities and ensure effective communication with all departmentsSupport internal, external, and mock audit preparation, including document review and QA inputAct as backroom/ACC or scribe team member during audits and inspectionsServe as Data Integrity Champion and ensure consistent DI implementation across the sitePrepare and present compliance topics to the Quality Council and site leadershipSupport continuous improvement initiatives and coordinate operational activities within the compliance teamAct as back-up for the Quality Compliance & Systems Expert when required University degree in biochemistry, chemistry, engineering, or another relevant scientific/technical disciplineSolid experience in biotechnology and/or pharmaceutical industryStrong knowledge of GMP requirements and Quality SystemsUnderstanding of manufacturing, QC laboratory, and warehouse processes for biological productsSolid knowledge of Good Documentation Practices (GDDP) and Data Integrity principlesExperience supporting audits and regulatory inspectionsSkilled in writing, reviewing, and updating SOPs and technical documentationFamiliarity with risk management tools (FMEA, RCA, etc.)Proficiency in French and English (minimum B2)Experience with eQMS tools (e.g., Veeva Vault, TrackWise), Microsoft Office, SharePoint, and Power BI A very renowned companyContinuous support during the assignmentIndividual all-round care: Support throughout the entire application phase Ihr Kontakt Referenznummer 864224/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Lead and continuously improve the GMP self-inspection program, including annual planning and execution Coach SMEs and audit teams to ensure strong inspection and self-inspection readiness Perform gap assessments on global procedures and drive alignment across site functions Coordinate cross-functional activities and ensure effective communication with all departments Support internal, external, and mock audit preparation, including document review and QA input Act as backroom/ACC or scribe team member during audits and inspections Serve as Data Integrity Champion and ensure consistent DI implementation across the site Prepare and present compliance topics to the Quality Council and site leadership Support continuous improvement initiatives and coordinate operational activities within the compliance team Act as back-up for the Quality Compliance & Systems Expert when required University degree in biochemistry, chemistry, engineering, or another relevant scientific/technical discipline Solid experience in biotechnology and/or pharmaceutical industry Strong knowledge of GMP requirements and Quality Systems Understanding of manufacturing, QC laboratory, and warehouse processes for biological products Solid knowledge of Good Documentation Practices (GDDP) and Data Integrity principles Experience supporting audits and regulatory inspections Skilled in writing, reviewing, and updating SOPs and technical documentation Familiarity with risk management tools (FMEA, RCA, etc.)
Including TBT’sEscalation of Specialist Vendor performance issues, detailing accurately the areas of performance concerns.Ensure technical / legislative updates are effectively communicated with all team members.Maintain minimum levels of resourcing onsite, support the arrangement of suitable cover/replacement.Liaise with the supply chain, when ordering M&E components for remedial works.management in line with the account training matrix.
In doing so, you will act as the central interface between product management, manufacturing, IT, and our electronics manufacturing customers.Training or studies in electronics, electrical engineering, or a comparable technical fieldExperience in electronics manufacturing (e.g., SMT, THT, testing processes, etc.) or related areas (product management, work preparation, production)Ideally, you will have knowledge in one of the following areas: software (Valor Process Preparation, Valor Bom Connector) or machines (e.g., ASM, Fuji, Juki, Panasonic, Mycronics, etc.)IT affinity and knowledge of Windows networks, TCP/IP, databases (SQL, PostgreSQL, MS SQL)Good communication skills and technical understanding in interaction with various departmentsBusiness fluent in written and spoken German and EnglishAs a service-oriented company, creativity and commitment on the part of our employees are particularly important.
Coordinator (m/f/d) Warehouse Logistics & Materials Management About redi-Group We are a global technical service provider specialized in quality activities across the whole supply chain and production facilities. As a successful, owner-managed family business, we have been committed to innovation and excellence for over 25 years.
Your Profile Degree in mechanical engineering, chemical engineering or professions related to technology and/or manufacturing. 2 years occupational experience in the fields of technical areas (quality or production or supply chain)English, EDP-knowledgeUnderstanding and capable to implement root cause analysis techniques for effective problem solvingClear understanding about the quality requirements and expectation of the customersUnderstanding the objectives and goals of the companyHave knowledge and understanding about the ISO 9001 and ISO 15378 requirementsHave knowledge and understanding about ISO 14001 & ISO 45001.Know and understand Lean Management and basic of 5S implementation.
E-Commerce - Technical Specialist (m/w/d) in Niederlauer Für die Betreuung unseres Magento-Shops, unserer Website und unserer Online-Marketing-Systeme suchen wir einen technisch versierten E-Commerce Specialist (m/w/d).
Wollen Sie mit uns erfolgreich sein? Dann senden Sie uns Ihre Bewerbung zu: SCHOTT Technical Glass Solutions GmbH, Human Resources, Eva Lemke *Bei SCHOTT zählt Ihre Persönlichkeit – nicht Geschlecht, Identität oder Herkunft.Ihr Profil Sie verfügen über eine kaufmännische Ausbildung, idealerweise ergänzt durch eine Zusatzqualifikation im Bereich Außenwirtschaft.Sie bringen mehrere Jahre Berufserfahrung im Vertrieb oder in der Logistik mit und kennen die Anforderungen eines dynamischen Kundenumfelds.Sie bewegen sich routiniert im SAP-System und in den MS Office Anwendungen und kommunizieren sicher auf Englisch in Wort und Schrift.Sie arbeiten serviceorientiert, zuverlässig und strukturiert und behalten auch bei hoher Auftragsdynamik den Überblick.Sie schätzen die Zusammenarbeit im Team, kommunizieren klar und verbindlich und treten professionell gegenüber internen und externen Ansprechpartnern auf.
Opti-Wohnwelt Föst GmbH & Co KG sucht in eine/n E-Commerce - Technical Specialist (m/w/d) (ID-Nummer: 13714782)
ABB AG sucht in eine/n Technical Sales Support Specialist (m/w/d) 80-100% (ID-Nummer: 13545792)
Synformulas GmbH sucht in Gräfelfing bei München eine/n Digital Tracking Specialist * | Technical Online Marketing | Web Tracking (ID-Nummer: 13650334)
Your Responsibilities Act as the main contact for all AutoCAD-related topics within the internal team Communicate continuously with development teams to identify new requirements and features Design, introduce, and integrate new functions into the engineering design tool architecture Develop and implement new modules and features, including testing and documentation Support development and configuration in the AutoCAD environment Provide technical support and guidance to users regarding application functionality Your Qualifications Degree in mechanical engineering, computer science, mathematics, electrical engineering, physics, or a comparable field Several years of professional experience as an AutoCAD Application Specialist or Developer Extensive experience working in agile development teams Very good knowledge of Autodesk products, especially AutoCAD and related products Experience in developing CAD interfaces (e.g.
Then, please send us your application: SCHOTT France SAS, Human Resources, HERVE MONTELLY, +33786041241 *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Scientific/Engineering and/or Business Administration degree or equivalentMin. 3 years in technical sales and experience in selling/engineering of technical products in an international environmentExcellent oral and written communication skills, demonstrated problem solving skills, experience in managing large and small accounts, strong technical background including technical terms and concepts, outstanding social skills to Languages: [Language of local entity], English, additional languages preferred
Winkel GmbH sucht in eine/n Technical Sales Specialist, technischer Vertriebsprofi Systeme im Bereich Linearführung - Innendienst (m/w/d) (ID-Nummer: 13662179)
JT International Germany GmbH sucht in eine/n Technical Services Manager (m/f/d) (ID-Nummer: 13726081)
YOUR TASKS • Organize, conduct, and document safety briefings and site inspections on Nordex construction sites • Advise and support all stakeholders on construction sites in all HSE-related matters • Conduct incident investigations and define necessary corrective actions • Contribute to the development and implementation of HSE programs and further develop the HSE management system • Implement customer specific HSE requirements and ensure compliance • Review documents such as qualification matrices or RAMS • Process HSE tickets and provide clear follow up communication • Participate in meetings with customers, external service providers, and authorities YOUR PROFILE • Several years of experience as an Occupational Safety Specialist on construction sites or equivalent • Completed training in occupational safety or a technical profession is an advantage • Strong assertiveness, organizational skills, and a collaborative mindset • Very good English skills and good German skills (written and spoken) • Willingness to travel regularly to construction sites and wind farms across Germany • Physically fit and certified for working at heights • Valid class B driver’s license DEINE BENEFITS Nordex bietet eine Vielzahl an attraktiven Benefits – hier findest du einen Auszug dessen, was Dich bei uns erwartet.
DIES SIND IHRE AUFGABEN: Unterstützung und Umsetzung des Quality Customer Line Performance Managements für die A320-FamilieDefinition und Implementierung von Key Performance Indicators (KPIs) für Quality Customer LinesIntegration der KPIs sowie Erstellung der zugehörigen Dashboards zur LeistungsüberwachungUnterstützung und Umsetzung des Customer Performance ManagementsDefinition und Implementierung von KPIs für Customer Management und die Customer WatchTowerIntegration der KPIs sowie Bereitstellung der zugehörigen Dashboards und Templates für Customer Management und KommunikationUnterstützung und Umsetzung des In-Service-Supports für das KundenportfolioBearbeitung von technischen Anfragen zu Manufacturing Quality Items (MQI) der KundenFunktion als zentrale Schnittstelle zu Kunden bei MQI Technical RequestsWeiterentwicklung der digitalen Transformation des TeamsVerbesserung von Prozessen und KPIs durch DigitalisierungStärkung der Wissenskapitalisierung und Nachhaltigkeit durch digitale LösungenEnge Zusammenarbeit mit zentralen und operativen Qualitätsfunktionen in Fertigung, Auslieferung und In-ServiceZusammenarbeit mit weiteren Schnittstellen, u. a.
Collaborates with the sales team on business strategies and relationships to increase revenue, while providing an award-winning customer experience. Qualifications & Skills Strong technical communication skills, with the ability to clearly explain concepts and collaborate effectively with both technical and non‑technical stakeholders Advanced computer proficiency, including MS Office (Word, Excel, Outlook) and demonstrated ability to quickly learn and adopt new software platforms, CRM tools, data systems, or automation technologies 4‑year degree in a technical, business, or related field preferred, but not required Experience troubleshooting basic technical issues and navigating systems, dashboards, or digital workflows Ability to thrive in a fast‑paced, technology‑driven environment, managing multiple priorities while meeting deadlines Self‑starter with strong analytical thinking skills, able to investigate problems, interpret data, and follow established processes to completion with minimal supervision Excellent time management, organization, and multi‑tasking skills, with a proactive approach to solving operational or system‑related challenges Ability to work onsite (8:30am–5:00pm) and collaborate closely with technical and operational teams WÜSTHOF is an equal opportunity employer and we are committed to creating a diverse team.
The Oberalp Group is a management-driven family business—a house of brands that creates high-quality technical mountaineering products. We have six own brands—Salewa, Dynafit, Pomoca, Wild Country, Evolv, and LaMunt—and a team of more than 1,000 employees in 11 countries worldwide.
Dein Platz bei uns: Im regionalen Marketingteam bist Du der Produktspezialist in der Produktkategorie Technical Lifestyle TLP // HOME // Kindersicherheit in Bezug auf Produkt- und Marktwissen. Du bist Ansprechpartner für das regionale Marketingteam, das regionale Vertriebsteam und Schnittstelle zum europäischen Marketingteam und dem globalen Trainer für alle produktbezogenen Fragen in der zugeordneten Produktkategorie Du analysierst und definierst die erforderlichen Marketingmaterialien für einen lokalen 360° Marketingansatz (Trade, Social, Print, etc.) und erstellst neue bzw. adaptierte globale Inhalte für Produkte in Deiner Kategorie Vorbereitung von Präsentationen, Informationen und Entwicklung von Marketingmaterial für die Vertriebsmitarbeiter in Deiner Region, um eine angemessene Marken- und Produktpräsentation sowie die Einführung neuer Produkte sicherzustellen Schulung und Überwachung des Verkaufsteams in Bezug auf POS-Exzellenz durch Umsetzung der globalen POS-Richtlinien und der POS-Exzellenzstrategie in Deinen Märkten Unterstützung des nationalen Markenmarketing-Teams mit Produkt- und Markt-Know-how bei der Erstellung von Kampagnen Unterstützung bei der Planung und Umsetzung von gezielten, innovativen Marketingaktivitäten für Kunden in der DACH-Region Planung und Umsetzung von starken Retail-Aktivierungen für die Dir zugewiesene Produktkategorie Shop in Shop Umsetzung: Konzepterstellung, Schnittstelle zu Procurement, Global Trade und externen Lieferanten, Controlling des Aufbaus und ROI Kalkulation von Projekten Dein Weg zu CYBEX: Hochschulstudium der Betriebswirtschaftslehre, vorzugsweise MBA einschlägige Berufserfahrung, vorzugsweise in den Bereichen Konsumgüter, Mode und Luxus oder Spielzeug oder andere Kinderprodukte Umfassendes Marketing-Know-how, mit Schwerpunkt auf Handelsmarketing Kenntnisse der operativen Marketingstandards und -prozesse Verständnis für das Vertriebs- und Einzelhandelsumfeld Fließendes Deutsch und Geschäftsenglisch Proaktiv und sehr kreativ Bodenständig und praxisorientiert Ausgezeichnetes Kommunikations- und Verhandlungsgeschick Dynamisch und reisefreudig.
The Oberalp Group is a management-driven family business—a house of brands that creates high-quality technical mountaineering products. We have six own brands—Salewa, Dynafit, Pomoca, Wild Country, Evolv, and LaMunt—and a team of more than 1,000 employees in 11 countries worldwide.
Technical Support Specialist (1st Level) (m/w/d) PS Direkt - Job perfekt In der Rolle als Technical Support Specialist (1st Level) (m/w/d) stehst du im direkten Kontakt mit Anwender:innen und hilfst ihnen bei technischen Herausforderungen weiter.
Lead High Level Operation / Technical Forums with client leadership High Level mediation in escalation/claims looking for win-win compromises Identify Relevant Sales opportunities, promote organization awareness and to ensure profitable business.
Can perform complex technical tasks independently Can handle pressure in critical situations (e.g. technical emergencies) by remaining calm and finding pragmatic solutions and clearly communicating these.
What makes you stand out You hold a degree in (Business) Informatics or a comparable qualification and ideally possess certifications such as ITIL v4 or Microsoft/IAM certificates.You have relevant professional experience in IT service management, including incident, change, and release management.Additionally, you bring solid IAM expertise, particularly in identity lifecycle, role and authorization concepts, and recertifications.Furthermore, you have experience in managing service providers as well as in handling SLAs and KPIs.You are also able to transition projects into stable operations in a structured manner and resolve complex issues in Second Level Support.You have strong technical knowledge of IAM tools such as Azure AD/Entra ID and directory services.You are proficient in working with ITSM tools (e.g., Matrix42) and Atlassian tools (Jira/Confluence) and have basic knowledge of interfaces and scripting.Moreover, you work analytically, in a structured and independent manner, and communicate confidently in both German and English.
Ihre Aufgaben Fachliche und disziplinarische Leitung der Abteilung Technical Customer Support als Teil der Qualitätsabteilung inklusive Führung eines interdisziplinären Expertenteams.Gesamtverantwortung für das GMP‑konforme Reklamationsmanagement: fristgerechte Bearbeitung, fundierte Ursachenanalysen, Ableitung, Umsetzung und Wirksamkeitsprüfung nachhaltiger CAPA‑Massnahmen.Sicherstellung einer konsistenten, qualitätsrelevanten Kommunikation mit Kunden, internen Stakeholdern und externen Partnern im Rahmen von Reklamationen, und Audits.Analyse qualitativer Kundenbeanstandungen und Bewertung von Risiken und Auswirkungen auf Produktqualität, Patientensicherheit und Compliance in enger Zusammenarbeit mit Entwicklung, Produktion, Qualität, Logistik und Customer Service, unter Berücksichtigung technischer, regulatorischer und organisatorischer Aspekte.Vorbereitung, Durchführung und Nachbereitung von Kundenaudits, inklusive Erstellung und Nachverfolgung von CAPA‑Plänen sowie Folgekommunikation mit dem Kunden.Organisation und Begleitung qualitätsbezogener technischer Kundenbesuche, inklusive Präsentation des Standorts, der Prozesse und des Qualitätsmanagementsystems.
We have successfully realized three offshore wind farms and manage over 2 GW under technical management. Decision-making in small teams, high dynamics, and individual career and development opportunities are the key elements of our corporate culture – “Letting people grow to create energy.”
Coordinate and align teams across all ITSM processesShape and continuously develop the ITSM roadmapOwn and govern the IT Change Management process end to endPrepare and moderate CAB and ECAB meetingsAssess risks and impacts and ensure proper rollback and communication planningDefine, monitor, and improve ITSM KPIs and process performanceEnsure audit readiness and compliance, including ISO 27001 requirementsDrive harmonization, standardization, and automation of ITSM processesWork closely with service owners and the service desk as a key stakeholder interfaceActively contribute to ITSM transformation and tool integration initiatives Degree in (business) informatics or a related field, or equivalent practical experienceStrong ITSM expertise with a clear focus on change managementExperience in lateral leadership and functional coordination across multiple ITSM processesConfident facilitation skills, including conflict resolution and escalation managementBasic technical understanding of CI/CD pipelines and release strategiesFamiliarity with CMDB concepts and service mappingStructured, detail-oriented, and process-driven working styleStrong communication and collaboration skills in cross-functional environmentsExcellent English skills, written and spokenConfidence in conducting audits and enforcing process compliance Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €80,000.
CANCOM SE sucht in eine/n (Senior) Manager Technical Services (m/w/d) (ID-Nummer: 13561155)
insight – International Management Consultants sucht in Rhein-Main-Gebiet eine/n Leiter Global Technical Service (m/w/d) (ID-Nummer: 13685486)
Coordinate and align teams across all ITSM processes Shape and continuously develop the ITSM roadmap Own and govern the IT Change Management process end to end Prepare and moderate CAB and ECAB meetings Assess risks and impacts and ensure proper rollback and communication planning Define, monitor, and improve ITSM KPIs and process performance Ensure audit readiness and compliance, including ISO 27001 requirements Drive harmonization, standardization, and automation of ITSM processes Work closely with service owners and the service desk as a key stakeholder interface Actively contribute to ITSM transformation and tool integration initiatives Degree in (business) informatics or a related field, or equivalent practical experience Strong ITSM expertise with a clear focus on change management Experience in lateral leadership and functional coordination across multiple ITSM processes Confident facilitation skills, including conflict resolution and escalation management Basic technical understanding of CI/CD pipelines and release strategies Familiarity with CMDB concepts and service mapping Structured, detail-oriented, and process-driven working style Strong communication and collaboration skills in cross-functional environments Excellent English skills, written and spoken Confidence in conducting audits and enforcing process compliance Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €80,000.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
Collaboration and Communication: Work closely with stakeholders, including business users, IT teams, and external partners. Communicate technical information to non-technical stakeholders, ensuring clear understanding of application capabilities and limitations. Documentation and Knowledge Management: Develop and maintain documentation for applications, including design documents, user guides, and technical notes.
We support you and our customers in all areas of structural and civil engineering, facility management, large-scale industrial construction, technical building equipment and real estate management. As a national and international personnel services provider, we can offer you both short-term projects and long-term opportunities in your local area, nationwide and around the world – all free of charge to you.
Promote and facility workplace safety and follow EHS guidelines Your Profile Scientific/Engineering and/or Business Administration degree, or equivalent, required 7 - 10 years in technical Sales and experience in selling/engineering of technical products in an international environment, strongly desired Experience in planning, managing and coordinating customer and market strategies, preferred Excellent oral and written communication skillsAbility to read, write and speak English Demonstrated ability to problem solveExperience managing both small and large account Strong technical background, including technical terminology and conceptsIntercultural awareness Ability to work independentlyAbility to travel frequently, as required Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact usYour Profile Scientific/Engineering and/or Business Administration degree, or equivalent, required 7 - 10 years in technical Sales and experience in selling/engineering of technical products in an international environment, strongly desired Experience in planning, managing and coordinating customer and market strategies, preferred Excellent oral and written communication skillsAbility to read, write and speak English Demonstrated ability to problem solveExperience managing both small and large account Strong technical background, including technical terminology and conceptsIntercultural awareness Ability to work independentlyAbility to travel frequently, as required
YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.