Technical-Jobsuche für Kundenservice Customer

262 Stellenangebote für Kundenservice Customer

AI Consultant (gn) fulltime/parttime (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You drive the adoption of AI across the entire organization and ensure that it delivers measurable business value.You empower business units through role‑based trainings, awareness sessions, demos, and open office hours focused on the safe and effective use of AI.You identify high‑value AI use cases by working closely with teams and gaining a deep understanding of their processes, tasks, and challenges.You design and define suitable AI solutions for the identified use cases.You collaborate closely with the AI team, other AI consultants, and technical DKV teams to implement these solutions.You use low‑code and no‑code platforms to efficiently deliver AI‑powered applications to the business units.

Stellenangebot AI Consultant (gn) fulltime/parttime (hybrid) ansehen

Senior Technical Expert Payment Solutions (gn) Vollzeit/Teilzeit (hybrid) Ratingen

Senior Technical Expert Payment Solutions (gn) Vollzeit/Teilzeit (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.

Stellenangebot Senior Technical Expert Payment Solutions (gn) Vollzeit/Teilzeit (hybrid) ansehen

Teammanager Payment Processing (gn) Full-time / Part-time (hybrid) Ratingen

EDI, SAP), including testing, certifications, cutover, and hypercare.You actively participate in the 24/7 on-call duty and ensure the availability of online authorization.You develop IT concepts within your domain, including architecture sketches, data flows, and security, scalability, and resilience concepts.You lead innovative payment projects from the concept phase through to handover to the relevant departments and provide technical advice to internal stakeholders. What makes you stand out You have several years of experience leading teams in a payments, IT, or platform operations environment.You bring solid expertise in payment processing, ideally in the areas of card acceptance, authorization systems, or payment schemes.You hold a completed degree in Computer Science, Business Informatics, Business Administration, or a comparable qualification.You have experience operating highly available 24/7 systems as well as in incident and provider management.You also have a strong technical understanding of complex system architectures, integrations, and data flows.You have proven experience managing external service providers and leading complex, cross-functional projects.You are able to develop and implement technical concepts, feasibility analyses, and innovative solution approaches.You work in a structured and analytical manner and stand out through strong communication and stakeholder management skills.Very good German and English language skills, both written and spoken, complete your profile.

Stellenangebot Teammanager Payment Processing (gn) Full-time / Part-time (hybrid) ansehen

IT Lead (m/f/w) Dreieich-Sprendlingen, Germany

Translate business requirements into actionable IT services, projects, and technical deliverables. Collaborate with IT service leaders and team members to scope, estimate, and plan projects and initiatives. Lead and Oversee IT projects end‑to‑end — including system updates, infrastructure improvements, and deployment of business applications — ensuring delivery on time and within budget.

Stellenangebot IT Lead (m/f/w) ansehen

Senior IT System Engineer Hardening (gn) Full-time/Part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You are responsible for the implementation, administration, monitoring, and maintenance of IT systems and services in a Windows Server environment, in compliance with defined security policies.You analyze and resolve incidents in 2nd- and 3rd-level support within the Windows Server infrastructure.You implement hardening measures to reliably meet regulatory, compliance, and security requirements.In addition, you ensure the continuous development of the systems, with a focus on security, efficiency, and stability, and guarantee stable operations as well as correct and efficient licensing within lifecycle management.You manage and monitor external service providers and ensure a high level of service quality.You conduct market analyses for the selection and evaluation of hardware and software products.You design and implement concepts for server and application operations in compliance with defined security policies.You plan, coordinate, and support IT projects and business sub-projects from realization through testing to rollout.You advise business departments on projects, changes, and adjustments to IT services, systems, and applications.You analyze and evaluate functional, technical, and business requirements and ensure their secure integration.You identify potential for process optimization, automation, and interface improvements and implement them sustainably.

Stellenangebot Senior IT System Engineer Hardening (gn) Full-time/Part-time (hybrid) ansehen

Infrastructure Architect (gn)Full-time/Part-time (hybrid) Ratingen

You ensure end-to-end and consistent asset inventory management across all infrastructure components and provide architectural support for the further development of CMDB structures.Furthermore, you assess IT assets with regard to their protection requirements and translate these requirements into technical architecture and design decisions. You advise IT teams on classification, protection requirements, and dependencies within the infrastructure and support them in implementing regulatory requirements such as NIS2 or DORA.

Stellenangebot Infrastructure Architect (gn)Full-time/Part-time (hybrid) ansehen

IT System Engineer Windows Server (gn) Full-time/Part-time (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential. What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.

Stellenangebot IT System Engineer Windows Server (gn) Full-time/Part-time (hybrid) ansehen

Data Architect (gn) fulltime/parttime (hybrid) Ratingen

You are responsible for the conceptual, logical, and structural integrity of our Core Data Model as well as the Gold Layer across Azure, Snowflake, and dbt.You ensure that fragmented data sources are transformed into consistent, reusable, and decision‑relevant data products, actively preventing the platform from drifting into team‑specific, incompatible models.You define and maintain central business objects, canonical dimensions, shared metrics, and facts, ensuring that the Core Data Model serves as a stable, business‑oriented foundation across all domains.You develop modeling standards, naming conventions, layering concepts (Staging → Intermediate → Gold), reuse patterns, and dbt design guidelines, and you ensure their consistent implementation across all teams.You safeguard the semantic consistency of the entire data model, resolve domain conflicts, ensure that identical business terms are modeled only once, and review changes affecting core layers.You act as the technical design authority for model changes in Snowflake/dbt, balancing local requirements with long‑term model coherence, and ensuring that all models remain performant, scalable, maintainable, and of high quality.

Stellenangebot Data Architect (gn) fulltime/parttime (hybrid) ansehen

IT Lead (m/f/w) Dreieich-Sprendlingen, Germany

Translate business requirements into actionable IT services, projects, and technical deliverables. Collaborate with IT service leaders and team members to scope, estimate, and plan projects and initiatives. Lead and Oversee IT projects end‑to‑end — including system updates, infrastructure improvements, and deployment of business applications — ensuring delivery on time and within budget.

Stellenangebot IT Lead (m/f/w) ansehen

Quereinsteiger Büro Lissabon Auslandsjahr (m/w/d) Dresden

Abhängig vom Auftraggeber agieren Sie in unterschiedlichen Branchen und befassen Sie sich als Assistent m/w/d mit folgenden Themen: Kundenberatung bei der Buchung von Dienstleistungen;Unterstützung bei Anliegen zu Zahlungsvorgängen und Fragen zu Kundenaccounts;Garantie eines hilfreichen und effektiven Service im Technical Support;Professionelle Verwaltung von Änderungen, Anpassungen, Reklamationen sowie jeglichen anderen Kundenanliegen. Das bringen Sie mit Gute Deutschkenntnisse (mind.

Stellenangebot Quereinsteiger Büro Lissabon Auslandsjahr (m/w/d) ansehen

Expert HR Controlling (gn) fulltime/parttime (hybrid) Ratingen

What makes you stand out You hold a completed degree in business administration or a MINT discipline, ideally with a focus on human resources, controlling, statistics, data science or a comparable qualification.You bring a strong understanding of HR controlling, HR reporting and HR processes across the entire employee lifecycle.You have very good knowledge of SAP FI/CO including BW and apply this expertise confidently within the HR controlling environment.You are characterized by a strong analytical mindset and are able to independently create and interpret business cases, comprehensive analyses and variance analyses.You have experience working in international initiatives and projects, for example in optimizing planning and reporting processes, and demonstrate a structured and solution‑oriented approach.You possess strong communication skills and act confidently as a point of contact and advisor for management within your areas of responsibility as well as for other internal and external stakeholders.You demonstrate a high level of technical affinity and work with Excel at expert level. In addition, you have experience in building BI dashboards and in the professional management of HR KPIs.Very good German and English skills complete your profile.

Stellenangebot Expert HR Controlling (gn) fulltime/parttime (hybrid) ansehen

Electrical Shift Engineer (m/f/d) Schwalbach, DEU

Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.   Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as HV Authorised Person Training   A high level of initiative, with drive to continuously improve the operation. 

Stellenangebot Electrical Shift Engineer (m/f/d) ansehen

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