. • Align product strategy with business objectives and growth targets. • Gather and prioritize business and technical requirements. • Work closely with IT and external vendors to deliver product enhancements. • Oversee implementation of new features, processes, and system components. • Conduct product testing, quality checks, and performance evaluations. • Collaborate with Operations, Customer Service, Compliance, Sales, Finance, and Key Account Management. • Maintain alignment with international product teams within DKV Mobility. • Monitor product KPIs and initiate improvements. • Identify automation opportunities and optimize workflows. • Ensure compliance with tax, legal, and regulatory requirements. • Conduct competitive analyses and gather customer feedback. • Support creation of product‑related communication materials.
Your responsibilities: Coordinate assignments for the installation of charging stationsAdvise customers on solutions and technical possibilitiesOnboard new customersProcess charging‑station installations and related kWh tariffs administrativelyAnalyse and improve installation processesServe as a link between planning, sales, logistics, and installersHandle (malfunction) questions regarding charging cards and charging stationsSupport the Sales department regarding price quotations for charging‑station installationsRecord activities in our CRM systems What makes you stand out Availability of at least 32 hours per weekCompleted vocational (MBO) education in a technical or commercial field (and willingness to follow a shortened electrotechnical course)Ability to assess situations and translate them into concrete actions within existing processesStrong communication skillsDriven and eager to learnCoordinating abilityStress‑resistantHands‑on and structured: You know how to take on tasks and complete them, but you also recognise where action is needed or how processes can be improvedFluent in Dutch and English, both spoken and written; French and/or German is a plus What we offer Market‑competitive salaryParticipation in the bonus scheme after 12 monthsAn informal working environment with short lines of communication and a pleasant atmosphere27 vacation days (based on 40 hours)Premium‑free pensionTravel allowanceHybrid‑working options after 6 months (max. 2 days per week from home or fully remote)Free parking at our office in Noordwijkerhout We are looking forward to your application and to applicants who enrich our diverse culture!
This is not a team-lead position, but a hands-on expert role with significant technical authority. Working hours & shift setup: The role starts on day shift. As production scales, FPRT will transition to 24/7 operations, and the role is expected to move into a three-shift rotation.
As part of our team, you will take on the following responsibilities: You are responsible for the implementation, administration, monitoring, and maintenance of IT systems and services in a Windows Server environment, in compliance with defined security policies.You analyze and resolve incidents in 2nd- and 3rd-level support within the Windows Server infrastructure.You implement hardening measures to reliably meet regulatory, compliance, and security requirements.In addition, you ensure the continuous development of the systems, with a focus on security, efficiency, and stability, and guarantee stable operations as well as correct and efficient licensing within lifecycle management.You manage and monitor external service providers and ensure a high level of service quality.You conduct market analyses for the selection and evaluation of hardware and software products.You design and implement concepts for server and application operations in compliance with defined security policies.You plan, coordinate, and support IT projects and business sub-projects from realization through testing to rollout.You advise business departments on projects, changes, and adjustments to IT services, systems, and applications.You analyze and evaluate functional, technical, and business requirements and ensure their secure integration.You identify potential for process optimization, automation, and interface improvements and implement them sustainably.
This entails developing a process design in close collaboration with process experts and automation designers, supporting the automation designer during the technical implementation phase, as well as supporting change management activities within the business function before and after go-live.
Automation projects comprise of developing a process design in close collaboration with process experts and automation designers, supporting the automation designer during the technical implementation as well as supporting change management activities within the business function before and after go-live. Your profile comprises excellent expertise in business process analysis and design, profound experience in project management as well as strong communication and presentation skills.
You support technical enquiries from partners and suppliers (e.g. Greenflux, hardware manufacturers), clarify interface topics and ensure the exchange of technical informationYou advise on standard products and installation topics based on technical documentation and support installers as well as external partners with technical questionsYou also advise on technical requirements for AC chargers, support installation and configuration activities, and conduct standard technical trainings for internal teams and external stakeholders What makes you stand out You have completed vocational training in electrical engineering (e.g.
What makes you stand out You have at least 5–6 years of experience as a Product Manager in digital product management.You demonstrate strong customer orientation and problem‑definition skills, independently understanding, defining, articulating, and evaluating complex customer problems and opportunities using data analyses and qualitative insights, and making targeted decisions based on them.You show excellent product judgment, balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.You collaborate intensively with cross‑functional teams of engineers and designers to deliver effective solutions quickly, and you are also able to accelerate the process independently using AI.You define the roadmap for features, products, or priorities in your area and communicate what, when, and why in a way that inspires customers and the team.You feel confident working with engineers and customers on modern technologies — from APIs and SaaS infrastructure to low‑code tools and system architecture.You are results‑oriented, defining, advocating for, and communicating progress regarding the impact your product area or project has on customers and the company.You demonstrate strong leadership skills, communicate effectively, take ownership, and are able to influence and drive alignment.You speak fluent German and English.
You manage the backlog, prioritize based on value, and translate epics and features into user stories including clear acceptance criteria.You ensure Definition of Ready and Definition of Done, orchestrate refinement sessions, manage dependencies and testability, and thereby enable efficient, low‑risk delivery.You ensure that requirements contribute directly to customer value, conversion, checkout efficiency, and overall KPI impact.You coordinate deliveries with internal and external development teams (without coding yourself) and ensure high implementation quality.You support the release and quality concept (regression, functional, end‑to‑end testing) and drive the further development of test automation and stable releases across connected systems.You provide management‑level reporting on status, risks, forecasts, and dependencies (e.g. quarterly, depending on governance).You systematically identify growth opportunities, collaborate closely with relevant stakeholders, bridge technical and business perspectives, and actively contribute to further professionalizing and scaling our webshop. What makes you stand out You have several years of experience as a Product Owner, (Digital) Product Manager, Business Analyst, or in a comparable role within an eCommerce or platform environment.You have a strong understanding of Agile/Scrum, refinement, sprint planning, prioritization, and stakeholder management, and are experienced in translating complex requirements into clear, testable user stories.You have a strong interest in technical concepts and are able to understand and structure system landscapes, interfaces, and data flows.Ideally, you have experience with Adobe Commerce (Magento) or comparable eCommerce platforms.Experience working with downstream systems such as CRM (e.g.