People management Manage a team of 6-7 employees (including field service engineers, in-house mechanics) to meet service plan and maintenance goals.Make consistent decisions aligned with leadership, integrity, quality, urgency, and teamwork.Develop and manage the team’s technical and interpersonal skills for future growth.Ensure team members engage in learning through the Learning Link platform.Recruit and train new staff as needed.Arrange practical equipment and service training.Hold continuous 1-1 dialogues with the team to maximize their potential.
Das komplette Technologie-, Produkt- und Leistungsportfolio des Unternehmens umfasst ganzheitliche Lösungen für Elektronik, Automatisierung und Umwelttechnik und deckt alle Schritte der Wertschöpfungskette in der Eisen- und Stahlproduktion vom Rohstoff bis zum fertigen Produkt ab sowie modernste Walzwerkslösungen für NE-Metalle. Ihre neue Herausforderung Serve as the primary technical and technical-sales contact for converterrelated services (inspection, modernization, process audits, lifecycle management)Conduct independent customer visits worldwide, presenting Primetals Technologies solutions and identifying new business opportunitiesPerform on-site services, including mechanical inspections, condition assessments, and converter fitness checksPrepare and coordinate technical offers for spare parts, inspections, and modernization projectsAnalyze inspection results and prepare professional technical reportsTranslate customer requirements into technical solutions and service conceptsSupport modernization and upgrade planning, including spare parts and maintenance strategiesCooperate closely with internal departments (engineering, sales, purchasing)Execute supplier inspections and provide technical supervision during installation and commissioningPrepare and deliver presentations and training sessions for internal teams and customersContribute to knowledge sharing and development within the converter services network Ihre Kompetenzen ompleted higher technical education (HTL/FH/University) in mechanical engineering, mechatronics, or related fieldSeveral years of practical experience in converter operation, maintenance, or mechanical design — ideally from a steel plant environmentProven hands-on experience and readiness to perform on-site work (inspection, measurement, supervision, commissioning)Strong interest or proven experience in technical sales and customer relationsGood understanding of mechanical, hydraulic, and pneumatic systemsBasic knowledge of converter process and metallurgical principles advantageousKnowledge of AutoCAD, NX (Unigraphics), technical drawingsConfident use of MS OfficeVery good English skills, written and spokenHigh willingness to travel internationally (approx. 20–30%)Proactive, communicative, and solution-oriented personality Unser Angebot / Ihre Benefits Zusätzliche Information (nicht verwendet) https://bewerbungen.vace.at/job/15381?
• Conduct planned and ad hoc services to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime. • Ensure safety compliance, and document activities
To succeed, you will need Education: Engineering/science degree or technical equivalent (engineering related job experience) Skills & Knowledge: Skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory Experience with on-site customer facing role Excellent interpersonal, oral, and written communication skills Knowledge of or ability to learn and communicate technical information Ability to create custom solutions to address specific process needs by bringing together the needed company technical resources is a must.
. • Basic IT skills or deeper knowledge is advantage • Ability to work in a multinational/cultural team • Helpful and customer oriented • Customer support Experience is a benefit • Having good analytical and problem-solving skills is also plus WE OFFER Great team of IT professionals and the possibility of technical development An extra week of holiday (25 days/year) 6 Self-sickness days/year Full salary compensation for up to 10 days absence due to illness per the calendar year CAFETERIA employee benefit program with wide selection of benefits from Edenred On-going professional and technical training and certifications A multicultural environment in modern offices Pension plan contribution Multisport card Employee Referral Program Company sponsorship of various sports and social clubs Smart casual dress code
Support global sales teams with technical and commercial expertise during tenders and negotiations. Develop business cases and proposals for new service products and drive decision‑making processes.
Support global sales teams with technical and commercial expertise during tenders and negotiations. Develop business cases and proposals for new service products and drive decision‑making processes.
. • Basic IT skills or deeper knowledge is advantage • Ability to work in a multinational/cultural team • Helpful and customer oriented • Customer support Experience is a benefit • Having good analytical and problem-solving skills is also plus WE OFFER Great team of IT professionals and the possibility of technical development An extra week of holiday (25 days/year) 6 Self-sickness days/year Full salary compensation for up to 10 days absence due to illness per the calendar year CAFETERIA employee benefit program with wide selection of benefits from Edenred On-going professional and technical training and certifications A multicultural environment in modern offices Pension plan contribution Multisport card Employee Referral Program Company sponsorship of various sports and social clubs Smart casual dress code
. • Basic IT skills or deeper knowledge is advantage • Ability to work in a multinational/cultural team • Helpful and customer oriented • Customer support Experience is a benefit • Having good analytical and problem-solving skills is also plus WE OFFER Great team of IT professionals and the possibility of technical development An extra week of holiday (25 days/year) 6 Self-sickness days/year Full salary compensation for up to 10 days absence due to illness per the calendar year CAFETERIA employee benefit program with wide selection of benefits from Edenred On-going professional and technical training and certifications A multicultural environment in modern offices Pension plan contribution Multisport card Employee Referral Program Company sponsorship of various sports and social clubs Smart casual dress code
Customer Service Representative (w/m/d) For 30 years, Brunner´s Personnel Services has been successfully placing skilled professionals and managers in the Munich area. We also specialize in placing technical and engineering professionals. We are a member of the German Association of Personnel Service Providers (GVP). We are looking for a full-time employee for our client in Munich for direct placement.
JT International Germany GmbH sucht in eine/n Technical Services Manager (m/f/d) (ID-Nummer: 13726081)
Explore possibilities to digitalize and automate replies to most frequent enquiriesSelection, adaptation to requirements and implementation of Customer Service Ticketing toolOutline the functional requirements (features) of a Customer Service Ticketing toolAssess potential gaps of the system selected during pre-project phase and produce roadmap to bridge these gaps.Drive the necessary actions to adapt the selected system to requirementsEnsure a system training to be produced either by the vendor selected or by him/herselfDrive roll-out both technical roll-out and end-user trainingDevelop & rollout soft skills trainingReview outcome of pilot training delivered during pre-project phase, adapt content whenever necessary, train additional trainers and further roll-out.
Installs new or modified equipment at customers’ facility to ensure full functionality according to specifications Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problemAnalyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective actionCoordinates problem resolution with engineering, customer service, and other personnel to expedite repairsProvides on-site technical assistance to help troubleshoot and repair equipment Associate’s degree or equivalent from 2 year college or technical school; or 6-12 months related experience and/or training; or equivalent combination of education and experience
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
CANCOM SE sucht in eine/n (Senior) Manager Technical Services (m/w/d) (ID-Nummer: 13561155)
insight – International Management Consultants sucht in Rhein-Main-Gebiet eine/n Leiter Global Technical Service (m/w/d) (ID-Nummer: 13685486)
THE ROLE Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance of complex microscopy systems throughout North and South America. This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset.
Authorise system ‘buy-off’ prior to shipment either with or in the absence of the customer. Liaise with technical support and systems engineering on any potential or actual system problems. Liaise with Sales Team to provide useful background information.
Bürklin GmbH & Co. KG sucht in eine/n Specialist Customer Service & Technical Support (m/w/d) (ID-Nummer: 13732680)
Next Kraftwerke GmbH sucht in Köln eine/n Team Lead Technical Customer Services (w/m/d) (ID-Nummer: 13650909)
Rohde & Schwarz GmbH & Co. KG sucht in eine/n Director (m/w/d) Supply Management Technical Service (ID-Nummer: 13719124)
TK Aufzüge GmbH - Ein TK Elevator Unternehmen sucht in eine/n Elektriker / Techniker International Technical Service (m/w/d) (ID-Nummer: 13689143)
KG sucht in eine/n Kaufmännischer Sachbearbeiter (m/w/d) Service & Technical Solutions (ID-Nummer: 13685842)
You will support in areas such as: Project Management, global projects, driving smaller projects and deliver the technical solution, organize the data flow to generate meaningful sets of KPIs and defining a systematic training approach for developing/ empowering the Legal staff.
Intense AG sucht in eine/n Technical Consultant SAP Sales & Service Cloud (m/w/d) (ID-Nummer: 13687202)
Coordinate and align teams across all ITSM processesShape and continuously develop the ITSM roadmapOwn and govern the IT Change Management process end to endPrepare and moderate CAB and ECAB meetingsAssess risks and impacts and ensure proper rollback and communication planningDefine, monitor, and improve ITSM KPIs and process performanceEnsure audit readiness and compliance, including ISO 27001 requirementsDrive harmonization, standardization, and automation of ITSM processesWork closely with service owners and the service desk as a key stakeholder interfaceActively contribute to ITSM transformation and tool integration initiatives Degree in (business) informatics or a related field, or equivalent practical experienceStrong ITSM expertise with a clear focus on change managementExperience in lateral leadership and functional coordination across multiple ITSM processesConfident facilitation skills, including conflict resolution and escalation managementBasic technical understanding of CI/CD pipelines and release strategiesFamiliarity with CMDB concepts and service mappingStructured, detail-oriented, and process-driven working styleStrong communication and collaboration skills in cross-functional environmentsExcellent English skills, written and spokenConfidence in conducting audits and enforcing process compliance Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €80,000.
Coordinate and align teams across all ITSM processes Shape and continuously develop the ITSM roadmap Own and govern the IT Change Management process end to end Prepare and moderate CAB and ECAB meetings Assess risks and impacts and ensure proper rollback and communication planning Define, monitor, and improve ITSM KPIs and process performance Ensure audit readiness and compliance, including ISO 27001 requirements Drive harmonization, standardization, and automation of ITSM processes Work closely with service owners and the service desk as a key stakeholder interface Actively contribute to ITSM transformation and tool integration initiatives Degree in (business) informatics or a related field, or equivalent practical experience Strong ITSM expertise with a clear focus on change management Experience in lateral leadership and functional coordination across multiple ITSM processes Confident facilitation skills, including conflict resolution and escalation management Basic technical understanding of CI/CD pipelines and release strategies Familiarity with CMDB concepts and service mapping Structured, detail-oriented, and process-driven working style Strong communication and collaboration skills in cross-functional environments Excellent English skills, written and spoken Confidence in conducting audits and enforcing process compliance Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €80,000.
Blanco GmbH + Co KG sucht in eine/n Head of Technical Service Region DACH (m/w/d) (ID-Nummer: 13698478)
e-shelter security GmbH sucht in Frankfurt eine/n Head of Technical Services - Security Systems (m/w/d) (ID-Nummer: 13015043)
What makes you stand out You hold a degree in (Business) Informatics or a comparable qualification and ideally possess certifications such as ITIL v4 or Microsoft/IAM certificates.You have relevant professional experience in IT service management, including incident, change, and release management.Additionally, you bring solid IAM expertise, particularly in identity lifecycle, role and authorization concepts, and recertifications.Furthermore, you have experience in managing service providers as well as in handling SLAs and KPIs.You are also able to transition projects into stable operations in a structured manner and resolve complex issues in Second Level Support.You have strong technical knowledge of IAM tools such as Azure AD/Entra ID and directory services.You are proficient in working with ITSM tools (e.g., Matrix42) and Atlassian tools (Jira/Confluence) and have basic knowledge of interfaces and scripting.Moreover, you work analytically, in a structured and independent manner, and communicate confidently in both German and English.
SPIE Germany & Central Europe is the leading independent multi-technology service provider for buildings, plants and infrastructures. With our broad technical expertise and as a reliable partner, we accompany our customers into a successful future.
casavi GmbH sucht in München eine/n Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote (ID-Nummer: 13664324)
In doing so, you will act as the central interface between product management, manufacturing, IT, and our electronics manufacturing customers.Training or studies in electronics, electrical engineering, or a comparable technical fieldExperience in electronics manufacturing (e.g., SMT, THT, testing processes, etc.) or related areas (product management, work preparation, production)Ideally, you will have knowledge in one of the following areas: software (Valor Process Preparation, Valor Bom Connector) or machines (e.g., ASM, Fuji, Juki, Panasonic, Mycronics, etc.)IT affinity and knowledge of Windows networks, TCP/IP, databases (SQL, PostgreSQL, MS SQL)Good communication skills and technical understanding in interaction with various departmentsBusiness fluent in written and spoken German and EnglishAs a service-oriented company, creativity and commitment on the part of our employees are particularly important.
. • Align product strategy with business objectives and growth targets. • Gather and prioritize business and technical requirements. • Work closely with IT and external vendors to deliver product enhancements. • Oversee implementation of new features, processes, and system components. • Conduct product testing, quality checks, and performance evaluations. • Collaborate with Operations, Customer Service, Compliance, Sales, Finance, and Key Account Management. • Maintain alignment with international product teams within DKV Mobility. • Monitor product KPIs and initiate improvements. • Identify automation opportunities and optimize workflows. • Ensure compliance with tax, legal, and regulatory requirements. • Conduct competitive analyses and gather customer feedback. • Support creation of product‑related communication materials.
Can perform complex technical tasks independently Can handle pressure in critical situations (e.g. technical emergencies) by remaining calm and finding pragmatic solutions and clearly communicating these.
YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR TASKS Monthly maintenance of replaced components and completeness check and update for new systems in the SAP system, including corresponding reports Database maintenance and updates Initial cross-departmental error analysis in the SAP system Support for project managers and IT with data queries for analysis and testing Creation and updating of training materials YOUR PROFILE Enrolled student (m/f/d) in a technical, business, or IT-related field Proficient in MS Office Good written and spoken English skills Strong analytical thinking skills Flexibility, excellent communication skills, and a good understanding of teamwork Independent and reliable work ethic Availability to work in our office in Hamburg regularly YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
What you can expect You will ensure that our customers get off to a smooth start with our digital solutions and provide them with the knowledge they need to use them safely and efficiently.You will be the central point of contact for all product and application-related technical questions about Cockpit, TMS, FMS, Analytics and DKV LIVE.You will handle enquiries and complaints in a solution-oriented manner and ensure lasting clarification.You will collect and analyse customer feedback and drive the continuous improvement of our support processes.You will identify additional needs and support our customers in selecting suitable digital services for long-term customer loyalty.
We have successfully realized three offshore wind farms and manage over 2 GW under technical management. Decision-making in small teams, high dynamics, and individual career and development opportunities are the key elements of our corporate culture – “Letting people grow to create energy.”
It is necessary for the employee to have the following basic skills and knowledge, as well as personal qualities that allow them to adapt to the functions and responsibilities of the area. Areas of Knowledge / Technical Skills: General knowledge in Mechatronics, Electrical, Pneumatics, Mechanical, Electronics, or related fieldsGeneral knowledge of instrumentationGeneral knowledge of tools, manuals, and measuring instrumentsGeneral knowledge of quality Soft Skills: Effective communicationAttention to detailAbility to learn We Offer You: A diverse and inclusive workspaceA place where your ideas are welcome
The Global Technical Academy develops, coordinates, and delivers technical and safety-related training within the Nordex Group. Internal colleagues, customers, and service providers are trained here.
The Global Technical Academy develops, coordinates, and delivers technical and safety-related training within the Nordex Group. Internal colleagues, customers, and service providers are trained here.
Would you like to be part of DHL IT Services? Our Infrastructure Engineering team is looking for a new technical star. You will architect, design and introduce multi-cloud services, provided by IT Services to support Deutsche Post DHL digitalization strategy and bring it to the cloud era.
HP-UX and AIX just as an advantage.Knowledge of VERITAS Infoscale (formerly Storage Foundation) and other Veritas productsKnowledge of cloud services Microsoft Azure and/or Amazon Web Services (AWS)Knowledge of shell scripting, Perl or Python programming languagesExperience in a large, multi-vendor, computing environment preferableResults oriented and driven by goal achievement with a strong focus on high qualityAbility to work independently and learn new things quickly WHAT YOU WILL GET FROM US ·Great team of IT professionals with global working exposure ·Meal Card and Flexible Benefits – customized according to individual needs ·On-going professional and technical training and certifications ·A multicultural environment in modern offices ·Choose any day for your vacation from earned public holiday (Saturday and ad hoc) ·Smart casual everyday ·Global internal job opportunities available within DPDHL ·Unlimited Outpatient Medical ·Home office possibilities Sounds good?
At the earliest possible date we are looking forYou hold a degree or vocational qualification in industrial engineering, mechanical engineering, electrical engineering, microsystems technology, physics, chemistry, or a related technical fieldIdeally, you bring prior experience in special-purpose machinery or the semiconductor industry – whether in sales, marketing, business development, R&D, or application engineeringYour working style is independent, goal-oriented, and marked by a high level of personal responsibilityYou communicate clearly and professionally in English, making you a confident partner in internal and customer-facing interactionsYou are proficient in Windows and Microsoft Office, and have hands-on experience with SAP and CRM systemsStrong technical understanding and the ability to quickly grasp complex topics complete your profile
WHAT YOU WILL DO Interactions primarily involve presenting to or influencing business representatives or vendors Interact primarily in issues related to specific phases of work or technical issues Participate in project meetings to argue for the test relevancy Specify logical and physical test cases, starting scenarios and test scripts Set up and maintain test environments Evaluate automation potential and define setup for automation and analyze the requirement complexity and estimate the test effort Conduct test analysis and design Execute manual and automated test cases (dynamic testing) and check and assess test results and manage defects Provide expert advice, training and technical assistance Contribute to employees’ professional development WHAT YOU SHOULD HAVE 5-8 years of experience including 3+ years of testing with emphasis on analysis and problem solving skills Experience in software development, service management Experience in test script development Strong in testing (test analysis & design, test execution, defect management process) and test management Strong in VB/Java scripting development (for test automation) Good knowledge of automation framework design Strong conceptual thinking and sense of responsibility Solid in business communications and business focus (service, relationship and quality) Solid business communications knowledge State-of-the-art knowledge of test related technologies, processes, and practices WHAT IS THE PLUS POINT(S) Strong technical skill of Vb scripting or Java programming Good understanding of test automation framework and/or open source tool set Hands on web services / API testing also integration with Jenkins, GitHub and any ALM tool WHAT YOU WILL GET FROM US Great Team of IT Professionals with Global Working Exposure Meal Card and Flexible Benefits – Customized According to Individual Needs On-Going Professional and Technical Training and Certifications A Multicultural Environment in Modern Offices Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc) Smart Casual Everyday Global Internal Job Opportunities Available Within DPDHL Unlimited Outpatient Medical Home Office Possibilities Sounds good?
The successful candidate will be responsible for implementing, configuring, and supporting the SAP Customer Service (CS) module to help clients optimize their after-sales service processes. This role requires strong functional and technical expertise, excellent communication skills, and the ability to collaborate effectively with both business stakeholders and technical teams across different regions.
Lead High Level Operation / Technical Forums with client leadership High Level mediation in escalation/claims looking for win-win compromises Identify Relevant Sales opportunities, promote organization awareness and to ensure profitable business.
Lead High Level Operation / Technical Forums with client leadership High Level mediation in escalation/claims looking for win-win compromises Identify Relevant Sales opportunities, promote organization awareness and to ensure profitable business.