Your main responsibilities will include: Own the chemistry of our solid propellants – develop, document, and validate all fuel formulations and recipe control standardsDefine and maintain critical process parameters (temperature, mixing time, vacuum, catalysts, etc.) and ensure robust process windows from lab scale to full-scale productionLead and manage the analytical laboratory: raw material testing, in-process testing, test methodologies, calibration, documentation, and data traceabilityDrive recipe change control – plan and execute pilot batches, validation, and transfer to production, including updates of SOPs and work instructionsConduct root-cause analysis in collaboration with Process Engineering and Maintenance to address recurring defects, quality deviations and process instabilityEnsure full batch traceability and strong HSE practices for hazardous materials (classification, storage, transport, and safe handling)Collaborate closely with Quality Control to define sampling plans, acceptance criteria and CAPA activities (Corrective and Preventive Actions)Contribute to supplier qualification and material approval, including definition and verification of technical specificationsContinuously improve yield, scrap rate and recipe cost through optimization of formulations and process parametersMaintain and prepare documentation for ISO, AQAP and defense-quality audits related to chemical operationsLead, coach, and develop your team of chemists and technologists and help build a strong safety- and quality-driven culture on site We are looking for an experienced and hands-on chemical leader who thrives in a high-tech, safety-critical production environment and enjoys building something new.
Development and implementation of integration and verification strategies in line with project planning, with the aim of successfully advancing innovative and intelligent products Definition, further development and continuous optimisation of overarching verification methods based on system requirements and use cases Planning and ensuring all verification activities in terms of schedule, infrastructure, budget and quality standards Coordination, implementation and monitoring of test processes in close cooperation with development departments and verification teams Analysis of test results, risk assessment and derivation of appropriate measures to improve quality Definition of series tests taking into account risk analyses and statistical methods Close cooperation with project managers, development and verification engineers, validation managers and external partners. Completed degree (ETH/university/technical college) in computer science Extensive experience as a test manager and in testing complex, interdisciplinary systems Extensive professional experience in E2E IoT system testing and UI profile testing In-depth knowledge of cloud platforms, device cloud communication, IoT architecture and mobile & apps In-depth knowledge of build, release and DevOps environments as well as test automation.
About us Your Contribution Perform comprehensive failure analysis using advanced tools and techniques.Analyze complex problems using quality tools and interpret data for actionable insights.Maintain FA tracking lists, equipment logs, and ensure laboratory safety and organization.Interface with process owners to understand key processes and failure mechanisms.Source and manage external laboratories for advanced FA capabilities.Provide clear documentation and publish detailed analysis reports.Participate in cross-functional meetings to communicate findings.Perform data analysis to support root cause investigations and trend monitoring.Support ISO9001, ISO14001, ISO45001 & IATF16949 system implementation.Share technical knowledge to develop team capabilities. Your Profile Bachelor’s Degree in Engineering, Science, or Mathematics.2–5 years in manufacturing with hands-on failure analysis experience.Proficiency in failure analysis techniques and tools (e.g., SEM/EDX, AFM, FTIR, IC, ICP, GC-MS).Basic knowledge of QM tools and quality assurance methods (Gage R&R, MSA, SPC, FMEA).Familiarity with ISO standards and data analysis principles.Strong communication, analytical, and problem-solving skills.Detail-oriented, result-driven, and able to work collaboratively.
YOUR TASKS Represent Installation & Commissioning (I&C) in product development Consolidate technical requirements across Nordex teams Ensure compliance throughout the development process Provide electrical expertise during prototype and installation phases Coordinate prototype, interior and mock‑up tests Analyze findings and drive technical improvements Develop new technical I&C solutions to optimize installation processes YOUR PROFILE Degree in Electrical or Mechanical Engineering 3–5 years experience leading multidisciplinary technical teams Site management experience in the wind industry is an advantage Experience with CAD‑PLM, MS Project and SAP Structured, solution‑oriented working style Fluent English; Spanish, Portuguese or German beneficial YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Participates in quality efforts by inspecting components and functional items on checklist and signs off on machine Provide technical support for field service technicians during installation of the machine Your Qualifications Associate's degree (A. A.) or equivalent from two-year college or technical school 3 to five years complex electro mechanical equipment assembly experience.
Ihre neue Herausforderung Lead internal and external development team and provide overall technical leadershipDefine, review, and continuously improve system and solution architectureTranslate business requirements into secure, scalable technical solutionsOwn Azure cloud architecture for the product, including resource management, environments, deployments, and cost controlReview, maintain, and improve InfrastructureEnsure compliance with security, data protection, and operational standardsManage releases, technical milestones, access, licenses, and system documentationDefine product vision, roadmap, annual scope, milestones, and non-functional requirementsLead technical stakeholder communication and define integration requirementsManage product development budgeting, resource planning, and forecastingOwn and prioritize the product backlog; define epics, user stories, acceptance criteria, and scope decisionsSupport sprint execution, clarify requirements, remove blockers, and accept delivered workEstablish and improve agile ways of working; facilitate planning, refinement, and retrospectivesCoach teams on Scrum, ensure delivery transparency, and drive continuous improvementConduct Team meetings and 1-on-1, ensure team well-being, and drive continuous improvement Ihre Kompetenzen Technical Expertise Experience working in enterprise organizations.Experience leading hybrid (internal + external) software development teams and providing technical direction.Strong expertise in designing, reviewing, and improving system and solution architectures.Ability to translate business needs into secure, scalable technical solutions.Solid cloud computing expertise with a focus on Azure (resources, environments, deployments, cost control).Good understanding of infrastructure, security, and compliance standards.Experience managing releases, documentation, access, and licenses.Strong capability in defining integration requirements and communicating with both technical and non‑technical stakeholders.
Participates in quality efforts by inspecting components and functional items on checklist and signs off on machine Provide technical support for field service technicians during installation of the machine Your Qualifications Associate's degree (A. A.) or equivalent from two-year college or technical school 3 to five years complex electro mechanical equipment assembly experience.
YOUR TASKS Follow up Tier 2 supplier production and deliveries from order to arrival at tower manufacturers Build demand‑vs‑capacity plans based on Tier 1 requirements Identify risks and drive mitigation and containment actions Analyze lead times and identify critical materials Evaluate supplier performance focused on on‑time delivery Coordinate closely with Global Sourcing, Planning, SQA, Logistics, Quality and Project Management Manage stock levels, inventory counting, PO creation and production tracking including supplier visits YOUR PROFILE Bachelor’s degree in Business Administration, Economics, Engineering or similar technical education Minimum 3 years of experience in Supply Chain Management or Sourcing Strong analytical abilities with a structured and organized working style Solid negotiation skills Leadership mindset and strong teamwork orientation Basic technical understanding Strong English skills and ERP experience (SAP), plus advanced Excel and PowerBI knowledge ------ Nordex adheres to a policy of equal employment opportunity.
Do you have technical expertise, precision and a passion for innovation? Then join us in shaping the next technology hub in the Semiconductor Industry!
This is not a team-lead position, but a hands-on expert role with significant technical authority. Working hours & shift setup: The role starts on day shift. As production scales, FPRT will transition to 24/7 operations, and the role is expected to move into a three-shift rotation.
This is not a team-lead position, but a hands-on expert role with significant technical authority. Working hours & shift setup: The role starts on day shift. As production scales, FPRT will transition to 24/7 operations, and the role is expected to move into a three-shift rotation.
Translate business requirements into actionable IT services, projects, and technical deliverables. Collaborate with IT service leaders and team members to scope, estimate, and plan projects and initiatives. Lead and Oversee IT projects end‑to‑end — including system updates, infrastructure improvements, and deployment of business applications — ensuring delivery on time and within budget.
Translate business requirements into actionable IT services, projects, and technical deliverables. Collaborate with IT service leaders and team members to scope, estimate, and plan projects and initiatives. Lead and Oversee IT projects end‑to‑end — including system updates, infrastructure improvements, and deployment of business applications — ensuring delivery on time and within budget.
Then, please send us your application: SCHOTT North America, Inc., Human Resources, Kurt Johnson, +17172284231 *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Masters Degree in Engineering, Science or Business Administration, required Minimum 5 years in Key Account Management, required Technical Sales/Marketing or Product Management of high engineesring content materials and components in an industrial Business-to-Business (B2B) environment, strongly preferredExperience in the semiconductor industry and/or quartz glass material sales, strongly desired Ability to read, write and speak English; strong oral and written communication skillsProficiency in MS Office knowledgeAbility to work in a dynamic and fast growing industryGrowth and results driven mindsetPersonable with excellent people management and teamwork skillsAbility to work in a global, matrix organization
Working hand-in-hand with simulation experts, mechanical engineers, and validation specialists, you ensure that innovation is embedded into repeatable, production-ready tools – forming the technical backbone of our future damping solutions. Your Tasks: Develop and maintain a comprehensive damper toolkit to standardize future tower projects.
Working hand-in-hand with simulation experts, mechanical engineers, and validation specialists, you ensure that innovation is embedded into repeatable, production-ready tools – forming the technical backbone of our future damping solutions. Your Tasks: Develop and maintain a comprehensive damper toolkit to standardize future tower projects.
re:cap global investors ag sucht in Zug, Hamburg eine/n Senior Technical Expert (m/w/d) Battery Storage Projects (ID-Nummer: 13668496)
GigaDevice Semiconductor Germany GmbH sucht in Hoehenkirchen-Siegertsbrunn eine/n Technical Marketing Manager (ID-Nummer: 13404654)
Job description / Your role: Serve as the responsible project manager for customer programs, ensuring alignment with scope, timelines, and quality expectations Take a leading role in preparing technical and commercial proposals for customer projects Manage the planning and scheduling of projects, including allocation of resources, budgeting, and timeline control in accordance with established project management standards Assume full ownership of assigned projects, ensuring delivery on time, within budget, and to the highest quality standards Take responsibility for the risk management according to space standards Create and maintain comprehensive project documentation, including customer-facing documents and internal reports Plan, host, and manage internal and external project reviews to monitor progress and ensure stakeholder alignment Supervise and guide project team members, ensuring clear roles, responsibilities, and collaboration within the dedicated project team Join us in shaping the future of space technology, as we move from single-piece manufacturing to scalable, industrial production.
WHAT YOU WILL DO Support PM activities by providing admin support with eTime/ eProject, iSHARE and other PM-tools Support project quality by coordinating activities and ensure ITS process, such as configuration management, is observed Assist in drafting project reports Continuously maintain and monitor project data so that quality requirements are met Perform project tracking and reporting related to the plan in terms of task completion dates, costs and resources used WHAT YOU SHOULD HAVE: If you are highly motivated, creative and desire to start and develop your IT career in a fast-paced environment, you have come to the right place! We welcome fresh graduates and post graduates from top technical and non-technical universities. Sounds interesting? Read on. We will need you to possess the following essential qualities and skills: Recognized Degree in IT; Computer Science; Software Engineering, Finance, Business Information Technology or relevant fieldsAbove 3.0 CGPA / Second Class upper (Hons)Less than 1-year ofworking experienceHighly self-motivated team player with good analytical and conceptual thinking, results-driven with initiative and good negotiation skillsAll rounded individual with a deep interest in IT industry who enjoys challenges and strive to work with professionals in IT industry globallyAble to quickly absorb professional knowledge, good in problem-solving, contribution and leadershipEagerness to take responsibility over complex processes and ability to multitaskExcellent verbal and written English WHAT IS THE PLUS POINT (S) Experience in self-initiated projects WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure Meal Card and Flexible Benefits – customized according to individual needs On-going professional and technical training and certifications A multicultural environment in modern offices Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual everyday Global internal job opportunities available within DPDHL Unlimited Outpatient Medical Home office possibilities If you are up to the challenge, contact us today and we will ensure that you will have an experience of a lifetime.
Herzlich willkommen bei der Dekra Arbeit. Werden Sie Teil unseres Teams als Senior Technical Controller (m/w/d) bei unserem Kunden in Hamburg. Ihre Aufgaben: Sicherstellung der Dokumentation und Verteilung projektrelevanter Informationen im Marineschiffbau Vorbereitung, Leitung und Nachbereitung von Sachstands- und Koordinierungsrunden Projekt-Reporting entlang der EPC+I-Kette, inklusive Analyse von Abweichungen und Ableitung von Korrekturmaßnahmen Termin- und Aufwandskoordination von Engineering-Liefergegenständen, Plausibilisierung von Mengengerüsten und Kalkulationsrandbedingungen Entwicklung von Kennzahlen und Konzepten für technisches Controlling (Qualität, Kosten, Termin) Identifikation von Verbesserungspotenzialen und Umsetzung von Lean-Optimierungen in Arbeitsabläufen Unterstützung im Risikomanagement durch Analyse, Controlling und Mitigation von Risiken Ihr Profil: Abgeschlossenes technisches Studium oder vergleichbare Qualifikation Relevante Berufserfahrung, idealerweise im Schiffbau oder Projektmanagement Fundierte Kenntnisse in Konstruktions- und Fertigungsabläufen, technischen Schnittstellen und Prozessen Umfassende Projektmanagement-Kenntnisse (z.
Qualification Checklist: University degree (or equivalent) in engineering, business administration or a related field. 3+ years of experience in international B2B sales and marketing for complex technical products – 5+ years for senior managers. Strong understanding of end-to-end sales and business development processes. Proven ability to manage international customers and multiple stakeholders.
As part of SCAYLE’s Add-on Unit, we build modular, plug-and-play e-commerce solutions that extend the SCAYLE commerce engine and enable additional capabilities for our tenants. As a Senior Frontend Engineer, you are a key technical contributor within a team of 5–6 engineers. You architect and implement scalable micro-frontend features using Vue.js 3 and Vite, integrating complex add-ons directly into the SCAYLE core panel via SingleSpa.
Drives digitalization for all business processes . Represents the area in Technical Committees of OT4.0. Ensures the implementation of the OT Security Guideline withine the BU.Controls the cultural change of the business unit regarding digital transformation .
About us Your Contribution Responsible for project purchasing for all China Schott Plants with consideration of bundling effect cross plants including spend strategy alignment with ASC and GCM, conducting RFQs, negotiation and contracting.Track sourcing project progress and initiate corrective action to meet the plan.Identify and develop the right suppliers based on the criteria of quality, cost, delivery and technical capability in the cooperation with global category manager and Business Unit.Managing and developing existing suppliers in China by implementation of frame contracts, negotiation of price and supplier audits together with QA Engineer regarding quality, cost, delivery and service.Develop and manage vendor relationships.Monitor and analysis of supply markets for responsible material groups.Manage purchasing to pay procedure to ensure smooth material supplying and to ensure the whole process is in accordance with the SCHOTT purchasing guideline.
This role offers the opportunity to gain practical experience in technical documentation, certification processes and industry-standard documentation tools. YOUR TASKS • You create, archive and maintain certificates and certification‑relevant documentation in database systems • You maintain structured certificate overviews and organize database or folder structures • You support engineering teams in procuring and preparing documentation required for certification • You prepare document overviews and reports to help meet certification deadlines • You generate Power BI reports based on obtained certificates and documentation status • You define or adapt system requirements and export certification‑related documents • You maintain and update documentation in tools such as Integrity, Windchill, Teamcenter and Safexpert YOUR PROFILE • You are enrolled as a student in a relevant field or equivalent study background • You have very good MS Office skills • You have excellent German skills and good English skills, both written and spoken • You work in a structured, autonomous and diligent way and enjoy team collaboration • You communicate clearly and effectively across interdisciplinary teams • You are interested in wind energy topics and technical documentation YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Nr. 13869) We´re supporting an international company in the maritime industry in recruiting a Fleet Manager (m/f/d) Mixed Fleet. We are seeking an experienced leader who will take full technical, operational, and commercial responsibility for a modern fleet segment while ensuring top-level safety and quality standards. You´ll be the leader of a team of 10-15 professionals.
CAS Software AG sucht in Karlsruhe eine/n Werkstudent Technical Presales (w/m/d) (ID-Nummer: 13664485)
We're hiring: Technical Trainer in Greer Your tasks Prepare and conduct technical training programs Deploy training to targeted personnelPrepare training material and classroom agendaContinuously enhance technical instructional delivery and presentation skillsEnsure the quality and consistency of course content throughout a course life cycleAssist in design of computer-based and multimedia curriculumCreate instructor materials (course outlines, background material, instructional materials, and training aids)Assess training needs and certification requirementsResponsible for client relationship, development and project execution Your profile Post High School Education (Engineering BSEE, BSEET, BSME or equivalent education or experience)5 - 7 years of experience preferredBroad understanding of automation, instrumentation and controls for complex automation projectsElectrical / Controls experience requiredSiemens S7 and/or TIA Portal experience requiredOther Controls experience a plusGood skills to conduct and present course materialGood oral English skillsUS Citizenship or Authorization to work in the USValid Driver’s License and reliable transportationNo Felony ConvictionsProficiency in Microsoft OfficeWillingness to travel/work overtime/work any shift/work weekendsAbility to work independently and problem solveDemonstration of a professional attitude and courtesy towards others Additional information SAR Automation LP is an Equal Opportunity Employer.
Technical Documentation Manager (m/w/d) Experten. Talente. Persönlichkeiten. Technische Dokumentation trifft Projektverantwortung Ihre Rolle im Marineschiffbau!
Breakthrough-Consulting GmbH Michael Ebert sucht in Home-Office eine/n Technical Lead Developer (w/m/d) (ID-Nummer: 13678942)
Stellenbeschreibung As one of the most successful and innovative personnel service companies in Germany, we are looking for a Materials & Processes Project Engineer (f/m/d) in full-time for our renowned customer in Bremen. Tasks: Analysis of technical documentationPreparation of special process auditsPeform special process auditsEstablish Audit reportsFollow-up of non-conformities Skills: Completed studies in engineering or comparable qualificationIndustrial experience in the aerospace industry an advantageGood knowledge of MS-Office and SAPGood German and English skills Our offer: An unterminated employment contractA far above-tariff remunerationAn interesting job that corresponds to your qualifications Application process: If you want to apply directly, please send us your CV by e-mail or via the online application offered.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
From the creation of our own software products to the automation of complete production lines - with the help of our own software products and solutions from partners, we digitize production in different industries. We are looking for you to support our project teams:Completed technical/university studies, preferably in the field of (business) computer science or equivalent skillsProfessional experience in project management of software projects desirableKnowledge of software architecturesExperience with agile methods desirableVery good knowledge of German and good written and spoken EnglishAs a service-oriented company, the creativity and commitment of the employees are of particular importance.
Develop new documentation: Develop clear and concise documentation that meets users' needs. Validate technical details: Work with engineers and technicians to ensure the technical detail is correct through observation and hands-on testing in our lab.
Continues to build expertise on technical aspects of KHS product lines; shares product expertise with other departments. Maintains reference information on product line, keeps track of technical updates from Competence Center; provides support and technical information for sales personnel in the field and management; may visit customer sites to assess environment and application.
Who you are 5+ years of professional experience in Platform Engineering, DevOps, or Site Reliability Engineering (SRE), with a significant focus on cloud infrastructure Fluency in scripting languages (e.g., Python, Go, Bash) for system automation, tooling development, and operational tasks Deep expertise in managing and scaling production workloads within a major public cloud provider (e.g., AWS, Azure, or GCP), including strong familiarity with core services like Compute, Networking, Identity & Access Management (IAM), and Managed Database Proven mastery of Infrastructure-as-Code (IaC) using AWS CloudFormation and/or Terraform in complex, multi-account environments Demonstrated experience designing, implementing, and maintaining robust CI/CD pipelines Solid knowledge of monitoring and logging solutions Excellent communication and documentation skills, with the ability to articulate complex technical issues to technical stakeholders Benefits Hybrid working Sportkurse Freier Zutritt zur code.talks Exklusive Mitarbeiter Rabatte Kostenlose Getränke Sprachkurse Kostenloser Laracasts Account Company Events Relocation Unterstützung Mobilitätszuschlag State-of-the-art Technologien Zentrale Lage Betriebliche Altersvorsorge Weiterbildungs- angebote Hunde erlaubt AY Academy Feedbackkultur Firmenfahrrad YOU ARE THE CORE OF ABOUT YOU.
Then, please send us your application: SCHOTT AG, Human Resources, Heike Haertling, *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Degree in a technical or natural science discipline (e.g., engineering, physics, chemistry, materials science); MBA preferredSeveral years of experience in strategy development, corporate development, or management consulting, with exposure to the Chinese market Strong analytical skills and experience managing complex strategic projectsProven intercultural experience and ability to work effectively across diverse cultural contextsExcellent communication and presentation skills in intercultural environmentsProven ability to work with senior stakeholders and lead cross functional teamsFluency in English and Mandarin is essential
Support global sales teams with technical and commercial expertise during tenders and negotiations. Develop business cases and proposals for new service products and drive decision‑making processes.
As a Technical Sales Engineer for Upgrade Sales, you contribute to the growth of Nordex’s Aftersales business by developing technical upgrade solutions in close collaboration with global markets and Service functions.
You ensure safe, compliant, and efficient execution of construction sites while providing clear technical and disciplinary leadership. The role combines people management with strong on-site presence in an operational, safety-critical environment.
As a Network Design Specialist (m/f/d), you will be part of a global team responsible for creating technical network design documentation for onshore wind farms worldwide. The Network Design Specialist reports directly to the Group Lead IT Network Design & Configuration within the Global Project Management Department "IT Network, Security & Access".
Continues to build expertise on technical aspects of KHS product lines; shares product expertise with other departments. Maintains reference information on product line, keeps track of technical updates from Competence Center; provides support and technical information for sales personnel in the field and management; may visit customer sites to assess environment and application.
As a Network Design Specialist (m/f/d), you will be part of a global team responsible for creating technical network design documentation for onshore wind farms worldwide. The Network Design Specialist reports directly to the Group Lead IT Network Design & Configuration within the Global Project Management Department "IT Network, Security & Access".
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
DIES SIND IHRE AUFGABEN: Unterstützung und Umsetzung des Quality Customer Line Performance Managements für die A320-FamilieDefinition und Implementierung von Key Performance Indicators (KPIs) für Quality Customer LinesIntegration der KPIs sowie Erstellung der zugehörigen Dashboards zur LeistungsüberwachungUnterstützung und Umsetzung des Customer Performance ManagementsDefinition und Implementierung von KPIs für Customer Management und die Customer WatchTowerIntegration der KPIs sowie Bereitstellung der zugehörigen Dashboards und Templates für Customer Management und KommunikationUnterstützung und Umsetzung des In-Service-Supports für das KundenportfolioBearbeitung von technischen Anfragen zu Manufacturing Quality Items (MQI) der KundenFunktion als zentrale Schnittstelle zu Kunden bei MQI Technical RequestsWeiterentwicklung der digitalen Transformation des TeamsVerbesserung von Prozessen und KPIs durch DigitalisierungStärkung der Wissenskapitalisierung und Nachhaltigkeit durch digitale LösungenEnge Zusammenarbeit mit zentralen und operativen Qualitätsfunktionen in Fertigung, Auslieferung und In-ServiceZusammenarbeit mit weiteren Schnittstellen, u. a.
Strong mechanical and electrical aptitude with hands-on troubleshooting ability. Ability to diagnose, repair, and resolve mechanical or technical issues. Full understanding of technical drawings, layouts, and system schematics. Knowledge of on‑site safety standards and industrial equipment safety practices.
As part of an international development team, you will design and take responsibility for the system architecture of an embedded multi-sensor and multi-controller system. You will further analyze technical relationships and their impacts, ensuring the reliable implementation of system properties within the system architecture using SysML.