Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g. Product, Design). Team player: You actively share knowledge, inspire other team members, and aim to fulfill team goals.
Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g. Product, Design). Team player: You actively share knowledge, inspire other team members, and aim to fulfill team goals.
Strong Communicator: Ability to communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g., Product, Design). Team Player: Actively shares knowledge, mentors other team members, and is focused on achieving collective team goals.
Mentor and coach Frontend Developers, QA Engineers, helping them grow their technical skills, understand system architecture, and advance their careers. Act as the key technical partner to the Teamlead Product to align engineering effort with business goals, product vision, and user experience requirements to share a joint vision between product and tech.
Mentor and coach Frontend Developers, QA Engineers, helping them grow their technical skills, understand system architecture, and advance their careers. Act as the key technical partner to the Teamlead Product to align engineering effort with business goals, product vision, and user experience requirements to share a joint vision between product and tech.
Additionally, you’ll focus on hardening and optimizing the API for production, tackling technical challenges as the platform scales. What you will do Develop a gRPC API in Go that encapsulates core business logic in a simple-to-use API for our frontend developers Improve scalability and technical performance of our API and its response times Work on a high-scalable product in the AWS ecosystem Have a direct impact on team processes by regular agile retrospectives Exchange your knowledge with other developers and be part of our ABOUT YOU TECH community Who you are You are very proficient in Go development You have 5+ years of experience in building complex backend API’s You have experience in working with relational databases (e.g.
Zur Verstärkung unseres Teams suchen wir eine engagierte Persönlichkeit als Technical & Production Assistant (m/w/d). In dieser vielseitigen Position unterstützt du nicht nur den technischen Bereich, sondern wirkst aktiv an der Organisation und Optimierung unserer Produktionsprozesse mit.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
WHAT YOU WILL DO Provide consultation to ITS, business and third parties on major and highly complex opportunities Identify opportunities to apply technical specialism more effectively within employing and closely associated organisations Be up-to-date of current developments and carry out specific assignments related to business specialisms Monitor and oversee the overall performance of services which fall within your responsibility Drive major change initiatives or business opportunities related to your technical specialism Assist with quality assurance of activities and educate less experienced colleagues in related areas.
Collaboration and Communication: Work closely with stakeholders, including business users, IT teams, and external partners. Communicate technical information to non-technical stakeholders, ensuring clear understanding of application capabilities and limitations. Documentation and Knowledge Management: Develop and maintain documentation for applications, including design documents, user guides, and technical notes.
You ensure that customers see the most relevant products in the right order – balancing customer needs, business goals, and technical feasibility. We work with over 1 million real-time API calls per hour and a huge amount of data to deliver highly performant and intelligent sorting mechanisms to millions of users.