Knowledge of XML‑based authoring environments, ideally Oxygen Author/Editor. Strong understanding of information architecture and technical writing best practices. Confident use of Git/GitLab (branching, merging, versioning, submodules). Ability to customize documentation frameworks and CSS.
Responsibilities Lead end-to-end implementation and migration projects for enterprise clients Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce Translate business requirements into technical specifications and actionable work packages Collaborate with external partners to ensure delivery quality and standards compliance Review and validate integrations: REST APIs, webhooks, and asynchronous data flows Support cross-functional teams in resolving technical blockers Requirements Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field 5+ years in enterprise ecommerce architecture, digital consulting, or technical lead roles Proven experience leading large-scale SaaS or MACH replatforming projects Deep knowledge of e-commerce architectures: Storefronts, OMS, PIM, CMS, ERP ntegrations Expert in MACH principles (Microservices, API-first, Cloud-native, Headless) Hands-on experience with REST APIs, webhooks, and event-driven architectures Strong problem-solving, consultative mindset, and clear communication skills YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.