Ihre Aufgaben Fachliche und disziplinarische Leitung der Abteilung Technical Customer Support als Teil der Qualitätsabteilung inklusive Führung eines interdisziplinären Expertenteams.Gesamtverantwortung für das GMP‑konforme Reklamationsmanagement: fristgerechte Bearbeitung, fundierte Ursachenanalysen, Ableitung, Umsetzung und Wirksamkeitsprüfung nachhaltiger CAPA‑Massnahmen.Sicherstellung einer konsistenten, qualitätsrelevanten Kommunikation mit Kunden, internen Stakeholdern und externen Partnern im Rahmen von Reklamationen, und Audits.Analyse qualitativer Kundenbeanstandungen und Bewertung von Risiken und Auswirkungen auf Produktqualität, Patientensicherheit und Compliance in enger Zusammenarbeit mit Entwicklung, Produktion, Qualität, Logistik und Customer Service, unter Berücksichtigung technischer, regulatorischer und organisatorischer Aspekte.Vorbereitung, Durchführung und Nachbereitung von Kundenaudits, inklusive Erstellung und Nachverfolgung von CAPA‑Plänen sowie Folgekommunikation mit dem Kunden.Organisation und Begleitung qualitätsbezogener technischer Kundenbesuche, inklusive Präsentation des Standorts, der Prozesse und des Qualitätsmanagementsystems.
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople. Als Technical Support Manager (m/w/d) sind Sie Teil von Optima Pharma Containment und wirken bei der Entwicklung maßgeschneiderter Isolatoren und weiteren Reinraumtechnologien mit.
Your Profile University degree in Business, Life Sciences or a technical fieldMinimum 5 years of experience in Sales or a sales-related function in a technology business fieldFluent in English and the local language (prefered), both written and spokenStrong team player with a proactive mindset; able to build networks and work cross-functionally.
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople Als Technical Support Manager (m/w/d) sind Sie Teil von Optima Pharma. Dabei wirken Sie bei der Entwicklung und Fertigung intelligenter Turnkey-Abfülllösungen inklusive Isolator und Gefriertrockner für die Pharma- und Biotech-Industrie mit.
About us Your Contribution Develop and progress into a technical expert for specialty vials and ready-to-use [RTU] vials, supporting growth with our innovative productsCollaborate within a global, cross-functional team (sales, product management, quality, pharma services)Design and execute targeted roadshows with market intelligence, sales, and marketing in biotech hubs across the United States Act as a technical expert to introduce high-value products to the biotech sectorIdentify and acquire new customers; support cross-selling of high-value products to established accountsUnderstand the drug formulation for clients, along with their challenges, while providing technical solutionsFollowing all Company policies, procedures, along with Code of Conduct and safety guidelines Your Profile Bachelor’s Degree in natural science (Chemistry, Physics, Biology, Pharmacy, Biotechnology) or EngineeringAt least 3 years of experience in business development or related roles in a B2B environment within an international organizationExperience in pharmaceutical packaging, medical devices, or biotechnology, strongly preferredProven project management, analytical, and conceptual skillsFluent in English (additional languages are a plus)Willingness to travel up to 60%Strong analytical skillsDemonstrated project management skill, along with conceptual skillsWell-organized and highly motivated Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future.
Your Profile Bachelor's degree in Business and/or Life Sciences.5 years' experience in a sales or sales-related function.Fluent in both spoken and written English and at least one other international language.Strong technical knowledge of products and IT tools (e.g., CRM).Very strong Project Management skills, excellent negotiation skills and business acumen, high level of Intercultural competence.
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople Als Technical Support Specialist (m/w/d) sind Sie Teil von Optima Nonwovens. Dabei wirken Sie bei der Entwicklung und Fertigung intelligenter Turnkey-Anlagen für die Verpackung von Hygieneprodukten mit.
Brandschutz, bis hin zu Cover- und Ultradünnglas für Smartphones und Innovationen im Bereich Diagnostik. Für die SCHOTT Technical Glass Solutions GmbH, Bereich Minifab® am Standort Jena suchen wir zum nächstmöglichen Zeitpunkt eine/n OperatorIn Reinraum (m/w/d)*.
Wollen Sie mit uns erfolgreich sein? Dann senden Sie uns Ihre Bewerbung zu: SCHOTT Technical Glass Solutions GmbH, Human Resources, Susanne Brückner *Bei SCHOTT zählt Ihre Persönlichkeit – nicht Geschlecht, Identität oder Herkunft.
Wollen Sie mit uns erfolgreich sein? Dann senden Sie uns Ihre Bewerbung zu: SCHOTT Technical Glass Solutions GmbH, Human Resources, Marcus Wohlfarth *Bei SCHOTT zählt Ihre Persönlichkeit – nicht Geschlecht, Identität oder Herkunft.
Wollen Sie mit uns erfolgreich sein? Dann senden Sie uns Ihre Bewerbung zu: SCHOTT Technical Glass Solutions GmbH, Human Resources, Marcus Wohlfarth *Bei SCHOTT zählt Ihre Persönlichkeit – nicht Geschlecht, Identität oder Herkunft.
Your Profile Degree in mechanical engineering, chemical engineering or professions related to technology and/or manufacturing. 2 years occupational experience in the fields of technical areas (quality or production or supply chain)English, EDP-knowledgeUnderstanding and capable to implement root cause analysis techniques for effective problem solvingClear understanding about the quality requirements and expectation of the customersUnderstanding the objectives and goals of the companyHave knowledge and understanding about the ISO 9001 and ISO 15378 requirementsHave knowledge and understanding about ISO 14001 & ISO 45001.Know and understand Lean Management and basic of 5S implementation.
POSITION Responsible for the development and execution of the innovation strategy for plant-based products, with the main focus on meat alternatives Developing and delivering the innovation & technology plan in line with the Next Gen Foods strategy and overall business plan Leading the Global Innovation Center by building and managing the innovation & technology team and facilities, with food technologist and research associates Steering the R&D of new products, applications, recipes and processes Conducting nutritional, market acceptance and shelf-life studies Evaluating new raw materials, ingredients and flavours from suppliers to create new product attributes Developing and implementing new texturization and taste technologies Monitoring market and consumer trends and to develop the product portfolio pipeline Collaborating closely with external production partners in Singapore and around the world for implementing new products and technologies Being an internal technical advisor, great brainstormer and team player on product-related matters Reporting to the Chief Technology Officer. YOUR PROFILE BSc or MSc degree in Food Science & Technology or similar Senior management experience in Quality Assurance, Food Safety and Regulatory Affairs in a comparable international business, preferably in food, feed or pharma Knowledge of various international food safety and quality systems Relevant project management experience, preferably in manufacturing Understanding of EU food regulatory environment Able to deal with and manage complexity, building strong relationships, striving for solutions and results Excellent influencing, stakeholder management and communication skills with fluency in English Comfortable working and travelling (up to 20%) in an international environment; possibility for hybrid working, max. two days/week from home office Personal skills: strategic vision, business acumen, customer focus, entrepreneurial, natural leader, decisiveness and team player FURTHER INFORMATION AND APPLICATION If you are interested in this position, please contact Jakob Jan Verbraak via email info@dupp.nl or phone +31 317-468686 /+31 6-51820349 .
POSITION Responsible for leading and driving Food Safety, Quality and Regulatory strategic focusses and culture to ensure success of Fonterra’s strategic objectives Managing a team of professionals, 3 direct and 4 indirect reports, and supporting and further developing an inclusive and high performance culture Ensuring the Food Safety & Quality priorities and resources are aligned with business needs, working closely together with a.o. Manufacturing, Sales, Sourcing and Technical Departments Accountable for ensuring the quality of all locally sourced and manufactured products and for the compliance to food, HACCP and FSSC/ISO standards Developing regulatory strategy in the Europe region and establishing the framework for the provision of strategic advice and recommendations on legislative development in line with business requirements Building and maintaining critical relationships with key decision makers and stakeholders, both internally and externally Taking the lead in responsibility for all quality & food safety issues and ensuring crisis management when necessary Working closely together with Fonterra’s global network, including New Zealand and US Reporting to the Director Supply Chain and FSQR of Fonterra Europe YOUR PROFILE BSc or MSc degree in Food Science & Technology or similar Senior management experience in Quality Assurance, Food Safety and Regulatory Affairs in a comparable international business, preferably in food, feed or pharma Knowledge of various international food safety and quality systems Relevant project management experience, preferably in manufacturing Understanding of EU food regulatory environment Able to deal with and manage complexity, building strong relationships, striving for solutions and results Excellent influencing, stakeholder management and communication skills with fluency in English Comfortable working and travelling (up to 20%) in an international environment; possibility for hybrid working, max. two days/week from home office Personal skills: strategic vision, business acumen, customer focus, entrepreneurial, natural leader, decisiveness and team player FURTHER INFORMATION AND APPLICATION If you are interested in this position , please contact Jakob Jan Verbraak via email jakobjan@dupp.nl or phone+31 6-51820349 /+31 317-468686.
Your Contribution Global Process Owner (GPO) Define and implement global binding procurement process standardsEnsure creation and maintenance of global process related documentsEnsure alignment with interacting global processesInitialize the rollout of global process into the global/site-specific organizations and ensure documentation of the implementation statusEnsure definition of process related training requirements and initiation of process trainingsEnsure management of system related trainings and creation of training material for the Key User and Process UserInitiate and/or conduct regular process reviews to assess the implementation status of the defined processesGlobal monitoring, controlling and reporting of the process performance against defined KPIs Supplier Development Engineer Plan, create, and implement supplier development programs for efficient and sustainable supplier development to reduce supply costsDevelop strategic development plans and quality assurance processes for suppliersConduct root-cause analyses for challenges arising in various procurement processes, projects, and supplier managementTake over project leadership when needed, advise Global Category Managers and project managers, propose potential solutionsManage the resulting change processes: monitor, advise, and train suppliers regarding compliance with agreements and contracts, monitor adherence to delivery commitmentsDesign and lead global special projects and procurement projects, involving the required internal and external technical resourcesPlan the projects, define project objectives, and track progress using appropriate project management methodsEnsure implementation in alignment with technical and commercial project requirementsMonitor suppliers classified as critical (technical and commercial) and derive risk‑mitigation measures in coordination with the respective Global Category Managers Your Profile Master’s degree in general management / economics / business administration / industrial engineering or comparable education with strong focus on economics and engineering/quality managementMin. 5 years of experience in different fields of business process management, quality management, procurement and economicsAnalytical and logical thinkingExcellent skills in communication and negotiationConflict resolution capabilities and stress resilienceLeadership and change management competenciesFluent EnglishProject management skills (IPMA Level D beneficial)Willing to travel internationally (~30%) Your Benefits SCHOTT’s openness to promote your further development is just as great as our additional benefits.