As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
As Head of Development, you will lead the engineering organization and take ownership of the technical evolution of Lasernet’s platform. This is not a maintenance management role. This is a transformation mandate. You will work in close partnership with the newly appointed VP of Products to ensure strong alignment between product ambition and technical feasibility.
Responsibilities Lead end-to-end implementation and migration projects for enterprise clients Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce Translate business requirements into technical specifications and actionable work packages Collaborate with external partners to ensure delivery quality and standards compliance Review and validate integrations: REST APIs, webhooks, and asynchronous data flows Support cross-functional teams in resolving technical blockers Requirements Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field 5+ years in enterprise ecommerce architecture, digital consulting, or technical lead roles Proven experience leading large-scale SaaS or MACH replatforming projects Deep knowledge of e-commerce architectures: Storefronts, OMS, PIM, CMS, ERP ntegrations Expert in MACH principles (Microservices, API-first, Cloud-native, Headless) Hands-on experience with REST APIs, webhooks, and event-driven architectures Strong problem-solving, consultative mindset, and clear communication skills YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
Why ERP matters at Lasernet Group? At Lasernet Group, ERP is not just a technical integration — it is the core context in which our customers operate. Lasernet sits between ERP systems and the compliance-critical, customer-facing communication that follows every business transaction.
As part of SCAYLE’s Add-on Unit, we build modular, plug-and-play e-commerce solutions that extend the SCAYLE commerce engine and enable additional capabilities for our tenants. As a Senior Frontend Engineer, you are a key technical contributor within a team of 5–6 engineers. You architect and implement scalable micro-frontend features using Vue.js 3 and Vite, integrating complex add-ons directly into the SCAYLE core panel via SingleSpa.
You ensure performance, security, and maintainability while guiding the team through complex technical decisions. This is a senior, hands-on leadership role requiring 10+ years of experience in building and operating scalable web applications in production environments.
Role Purpose As the Sales Engineer, you have a history of honing and exercising technical, quantitative, and commercial capabilities to achieve material business outcomes. You are obsessed with understanding a client’s business and the best mechanism of extending a platform to help them meet their needs.
You listen and ascertain feedback to help product and core engineering iterate on the product. You thrive in meetings -- whether a technical sync or commercial pitch -- by understanding your audience and modulating your delivery appropriately. Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Incentive Compensation solution built on the Orchestrated Analytics ecosystem which spans MDM, data warehousing, AI/ML, and data visualisation technology solutions.
This includes the ability to work unsupervised, under pressure and meet deadlines • Creative with strong commitment to quality and excellence, and a continuous improvement mindset • Communication and time-management skills • Strong analytical skills and efficient problem solving • You are educated on master degree level in IT Security, Computer Science or equivalent, fluent in English WHAT IS THE PLUS POINT (S): • Certifications such as SEC545 (SANS), CCSP(ISC2), CISSP, CCSK(CSA), Microsoft Certified Azure Security or similar • DevSecOps experience related to application deployments on multi cloud • Strong experience on cloud platforms such as Google, Amazon and Azure WHAT YOU WILL GET FROM US: • Great team of IT professionals with global working exposure • On-going professional and technical training and certifications • Global internal job opportunities available within DPDHL • A multicultural environment • Meal Card and Flexible Benefits – customized according to individual needs • Choose any day for your vacation from earned public holiday (Saturday and ad hoc) • Smart casual dress code • Company Outpatient Medical • Home office possibilities Sounds good?
You listen and ascertain feedback to help product and core engineering iterate on the product. You thrive in meetings -- whether a technical sync or commercial pitch -- by understanding your audience and modulating your delivery appropriately. Principal Accountabilities Primary focus is on pre-sales technical support for IQVIAs Technologies Orchestrated Customer Engagement.
What you can expect We are looking for an experienced Platform Architect to design and drive future-oriented platform architectures. In this role, you will take full ownership of technical solution design, working closely with Software and Enterprise Architects to ensure scalable, secure, and high-performing platform ecosystems aligned with the organization’s long-term strategy.
What makes you stand out You hold a Bachelor's or Master's degree in Computer Science, IT, or a comparable technical qualification.You bring solid professional experience in cloud engineering – especially with Kafka and Kubernetes.You ideally have relevant certifications in cloud technologies or cloud architecture.You communicate clearly, proactively, and with strong structure – both in technical discussions and in cross‑team collaboration.You can explain complex technical topics in an understandable way, promote active knowledge sharing, and support others with an open and cooperative mindset.You have very good English skills; German is an advantage but not essential.
As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential. What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.
What makes you stand out You have at least 5–6 years of experience as a Product Manager in digital product management.You demonstrate strong customer orientation and problem‑definition skills, independently understanding, defining, articulating, and evaluating complex customer problems and opportunities using data analyses and qualitative insights, and making targeted decisions based on them.You show excellent product judgment, balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.You collaborate intensively with cross‑functional teams of engineers and designers to deliver effective solutions quickly, and you are also able to accelerate the process independently using AI.You define the roadmap for features, products, or priorities in your area and communicate what, when, and why in a way that inspires customers and the team.You feel confident working with engineers and customers on modern technologies — from APIs and SaaS infrastructure to low‑code tools and system architecture.You are results‑oriented, defining, advocating for, and communicating progress regarding the impact your product area or project has on customers and the company.You demonstrate strong leadership skills, communicate effectively, take ownership, and are able to influence and drive alignment.You speak fluent German and English.